·Created a free-lance photography business open for commissions of portraits and surf photography ·Generated a website and prioritized customer outreach using social media to maintain a steady audience ·Edited and processed photos and videos using Adobe Workshop

·Arranged appointments and business meetings between the owner and clients and maintained an ongoing calendar, resulting in smooth day-to-day operations ·Generated and organized reports and tax documents for clients using QuickBooks ·Drafted and distributed emails, answered and forwarded phone calls and messages to act as a Point of Contact between clients and the owner

·Maintained a positive attitude and extensive knowledge of product and discount offers to direct customers to the product they were seeking, resulting in constantly exceeding daily and weekly sales goals ·Trained, onboarded, and led a diverse team of associates including customer servicing, product processing, and inventory procedures to produce a tight-knit group with team-player mentalities ·Oversaw and reinforced Asset Protection Procedures and decreased annual shrink from 1.6% to 1.2% ·Coordinated product placement in high-volume areas to maximize customer interaction ·Handled weekly sales data analytics, daily scheduling using Excel, shipment receiving, and back-of-house organization

·Designed and executed social media strategy for luxury consignment items, increasing overall customer engagement and knowledge of product offered ·Maintained store website by posting new items and updating an events calendar ·Generated monthly reports in Google Sheets that related media engagement with store KPI’s and sales goals