Heather Trimble Email & Phone Number

California, United States

My health during this leave has been my first priority. I’m now cleared and excited to return to work!

San Francisco, Ca, Us

-Responsible for benefits program management of Canada health and welfare benefits and Registered Retirement Savings Plan (RRSP), Argentina, Brazil, and Mexico health and welfare benefits.-Managed expatriate insurance, travel health insurance, business travel insurance, multinational pooling, and internal Airbnb programs such as the Employee Travel Credit program.-Partnered with talent partners and country managers to optimize employee experience.-Assisted with internal and external communications of benefits. Updated all prospective employee benefit flyers globally by creating Legal approved templates and a system to track annual updates. -Assisted with finance related projects like purchase order creation and invoice tracking for the US.-Ensured benefit programs are competitive, compliant, and communicated effectively to employees, providing translation when needed. -Managed vendors and benefits brokers to ensure best in class service. Conducted competitive analysis of benefits programs, benefit renewals, RFPs, and new benefit implementations specifically new vendors in Canada. -Resolved escalated employee benefits inquiries via a ticketing system (Jira).-Oversaw the development and improvement of workflows, and business processes, and performed testing of Workday and other data systems to support vendor changes, benefit program changes, and employee enrollment.-Reviewed and audited benefit bills for accuracy and to ensure timely payment. Corresponded with vendors and internal accounts payable and finance team to resolve discrepancies.- Provided data collection and analysis, including surveys and benchmarking. Created Workday reports and other third party data.

Redwood City, Ca, Us

-Managed the administration of the US health and welfare and programs, time-off, leave of absence and other programs for a contract of 6 months for a maternity back fill.-Managed annual renewals and open enrollment planning, identifying and recommending enhancements to US benefit offerings and cost-sharing.-Developed communication strategies to ensure promotion and understanding of US benefit offerings to employees, candidates and family members.-Oversaw compliance requirements including ACA, HIPAA, SARs, Form 5500 filings and non-discrimination testing. -Managed relationships with US benefit broker, advisors, TPAs, carriers and other vendors, ensuring standards are met. -Provided guidance for the U.S. Benefits team, HR operations team, and vendors on benefits administration responsibilities, including employee inquiries, claims assistance, benefits survey completion, benefits eligibility, billing, COBRA, leave of absences, disability, and workers' compensation administration. -Provided outstanding customer service for escalated employee benefit and leave needs.

Redwood City, California, Us

-Responsible for benefits program management for US, Canada and LATAM covering over 4,500+ employees with a 71M+ benefits budget. -Strategic plan development to evaluate trends, enhance health & well-being offerings and ensure employee engagement while continuing to provide cost sustainable and competitive plans. Developed 3 and 5 year roadmaps. - Lead annual renewal and open enrollment processes, including obtaining and analyzing benchmark data and utilization data, identifying trends, preparing recommendations with impact assessments for senior leadership, creating content for employee information sessions and communications, and communicating & testing benefits administration system requirements for execution.-Managed vendor relationships and partnered with procurement and legal teams to execute contracts with new vendors. Oversee the billing and accounting resolution processes.-Developed administration process improvements to ensure effective departmental efficiency and compliance with federal, state and local laws.-Oversaw all compliance processes, including nondiscrimination testing, 401(k) 5500 and audit, health & welfare 5500, and PCORI filing.-Completed side-by-side assessments and provided guidance as part of the diligence process for mergers and acquisitions.-Created and executed Requests for Proposals (RFPs) for benefit vendors, LOA, and 401(k) providers and consultants. Established a global broker and implemented a new LOA administrator. -Implemented Data Warehouse systems to provide data-driven insights for improvement to drive cost effective measures and balanced benefit decision-making.-Reinvigorated a wellness programs for a diverse workforce to incorporate both corporate-based and field employees.-Managed the 401(k) plan, the Investment Committee and oversaw the annual audit of the plan. Implemented the After Tax program.-Worked in collaboration with HR teams to provide high level service for escalated benefit questions or concerns.

Redwood City, Ca, Us

-Oversaw the implementation of benefit programs, including health insurance, retirement plans, wellness initiatives, and other perks.-Managed relationships with benefit providers, brokers, and consultants. Created and performed Requests for Proposals (RFPs) for benefit providers or consultants. Negotiated contracts, evaluated service levels, and assessed vendor performance.-Collaborated with HR, legal, finance, and payroll teams to ensure seamless administration and compliance.-Developed clear and engaging communication materials (such as benefit guides, onboarding presentations, webinars, and FAQs) to educate employees about available benefits.-Assisted vendors in creating and maintaining accurate, user-friendly benefits content on employee websites, as well as on-line benefit platform.-Conducted regular benefits orientations and workshops, and addressed employee inquiries as needed.-Assisted with monitoring of employee data files from Workday (HRIS) to payroll and benefit administrators. Helped with payroll audits and managed billing reconciliation.-Ensured compliance with federal, state, and local legal requirements. Ensured timely completion and submission of required reports and audits such as Form 5500s, ACA reporting, and nondiscrimination testing, and COBRA. Provided necessary data to consultants and auditors.-Developed updated appropriate procedures. Provided guidance, coaching, training and direction for HR on new legislation.

Redwood City, Ca, Us

Benefits Analyst/Manager role outlined above-Served as primary subject matter expert on all aspects of global immigration (e.g., visas, work permit and permanent resident processes).-Consulted with employees and stakeholders on international assignment and relocation offerings, including visa processing, housing, schooling, and transportation.-Served as the primary point of contact for stakeholders throughout the relocation process, providing ongoing support and guidance. Handled day-to-day inquiries.-Collaborated with HR, Legal and Finance departments to ensure smooth operations and address any escalations related to global mobility. -Ensured trackers and case management tools are maintained to support immigration, relocation, and tax cases.-Managed relationships with external vendors and service providers, monitored performance of vendors and held them accountable for meeting SLAs.

San Francisco, Ca, Us

San Francisco, Ca, Us

I wanted to give my handsome baby boy all my time and energy for his first year. What an adventure it has been!

San Francisco, Ca, Us

San Jose, Ca, Us

Bs, Speech Communincation

Aa, Liberal Arts