Heather Vaughn, Ph.D. work email
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Heather Vaughn, Ph.D. personal email
20+ years in usability, user centered design, and optimal performance. Elite training for social sciences research, practical UX design experience, and broad experience framing user requirements for applications and services. My human factors background empowers me to solve a variety of business problems.While AI is considered the next big revolution for how we work and what gets built for end users, I believe more importantly we need to advance our knowledge in how to enable production teams to thrive. A team that thrives together has the chance to win the market together. With that in mind, I am in post-graduate training to certify in wellbeing coaching.Specialties: User research, needs analyses, prototypes, wireframes. Psychologist, technologist.
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Vice President Digital Ux User Research & AnalyticsJ.P. Morgan Dec 2023 - Nov 2024New York, Ny, UsGlobal Bank. Corporates. Acquiring Payments. Discovery and evaluative research. -
Senior Director User ResearchShutterstock Oct 2021 - Sep 2023New York, Ny, UsI led a team of qualitative and quantitative research professionals. Our team investigated B2C and B2B user segments uncovering insights into users' habits, motivations, and needs. We partnered with functions throughout the organization to ensure we tracked customer signals from initial concepts out to production. -
Director Of Ux ResearchIheartmedia 2019 - 2021New York, Ny, UsI led the UX Research practice for product development across two urban locations. I grew and mentored a research team. We used methods and insight techniques that turned an agile operation into a human-centered design mission. We collaborated with our data science and analytics partners, elevated our UX designers who often conducted their own studies, and worked with senior leadership to make sure usability metrics informed product vision and organizational success. -
Lead UxSparta Systems 2017 - 2019Hamilton, New Jersey, UsI led UX for a small cloud & on-premise software leader in Quality in the Life Sciences. Customers in pharmaceutical, medical device, and manufacturing sectors rely on this world-leading provider to satisfy healthcare regulations and standards. I grew the UX function, building out wireframes, design guidelines, usability evaluations, customer research, and fostered a user-centric design culture. Deep ties into leadership, sales, production, and service was necessary for UX to mature in this small group. -
User Interface Engineering / User Experience MarketingVerizon Wireless 2010 - 2017Basking Ridge, Nj, UsDevice Marketing Division - general consumer UX. UX engineering requirements - managed from design to launch and post-launch. Product marketing. Human factors research. Innovation research. Projects have included multi-endpoint voice and video on LTE smartphones, Near Field Communication (NFC), Android and iOS tablets, smartwatches, IMS, Wireless & Converged products. Native, hybrid, and multi-interface UX. Large sample and small sample consumer research. -
Human Factors Researcher & ArchitectNokia Bell Labs Jun 2000 - Dec 2009Murray Hill, Nj, UsBell Labs Lucent, then Bell Labs Alcatel-Lucent. Human factors engineering throughout all levels of networked products - switch operations, network traffic management, end user devices. Research into intelligence, security, and usefulness of next generation telecommunications products and services.Research focused in on psychological motivations and habits within communication. -
Multimedia Content DevelopmentBureau Of Business Practice - Simon & Schuster 1991 - 1996Health & Safety, Ergonomics, & Environment(acquired by Aspen Risk Management Group)
Heather Vaughn, Ph.D. Skills
Heather Vaughn, Ph.D. Education Details
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Columbia UniversityCognitive Studies - Intelligent Technologies (Psychology) -
College Of Executive CoachingPositive Psychology Well-Being Coaching Certification
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Wesleyan UniversityAnd Technology
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Hampshire CollegeConcentration In Humanities
Frequently Asked Questions about Heather Vaughn, Ph.D.
What is Heather Vaughn, Ph.D.'s role at the current company?
Heather Vaughn, Ph.D.'s current role is User Research Leader | Wellbeing Coach.
What is Heather Vaughn, Ph.D.'s email address?
Heather Vaughn, Ph.D.'s email address is hv****@****bia.edu
What schools did Heather Vaughn, Ph.D. attend?
Heather Vaughn, Ph.D. attended Columbia University, College Of Executive Coaching, Wesleyan University, Hampshire College.
What skills is Heather Vaughn, Ph.D. known for?
Heather Vaughn, Ph.D. has skills like User Experience, User Interface Design, Usability Testing, Mobile Devices, User Centered Design, Human Computer Interaction, User Interface, Experience Design, Telecommunications, Information Architecture, Interaction Design, Mobile Applications.
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