Heather Volkema

Heather Volkema Email and Phone Number

Client Success Manager @ Trualta
Kaleva, MI, US
Heather Volkema's Location
Kaleva, Michigan, United States, United States
Heather Volkema's Contact Details
About Heather Volkema

I am committed to creating and providing a client centric experience, from introduction to project delivery. I am invested in creating bottom line growth, client retention, a positive brand image and positive interactions.I pride myself on a strong work ethic, a commitment to professional and personal excellence, and a propensity for learning. Time management and prioritization are key to my success.Relationship development, nurturing and growth, both internally and customer facing, is my specialty. I am exceptionally organized and exhibit commitment and dedication to my career.As a top performer, I consistently meet expectations and quotas, and have been recognized for outstanding client support.

Heather Volkema's Current Company Details
Trualta

Trualta

View
Client Success Manager
Kaleva, MI, US
Website:
trualta.com
Employees:
30
Heather Volkema Work Experience Details
  • Trualta
    Client Success Manager
    Trualta
    Kaleva, Mi, Us
  • Cornerstone Caregiving
    Operating Director
    Cornerstone Caregiving Aug 2023 - Present
    Waco, Texas, Us
  • Vytalize Health
    Director Of Strategic Partnerships
    Vytalize Health Nov 2022 - Jun 2023
    Hoboken, New Jersey, Us
    Vytalize Health is a leading provider enablement platform helping primary care doctors strengthen relationships with their patients through data-driven, holistic, and personalized care. Vytalize provides an all-in-one solution including value-based incentives, smart technology, and a virtual clinic that enables small and large independent practices to succeed in value-based care arrangements. Vytalize's care delivery model transforms the healthcare experience for more than two hundred thousand Medicare beneficiaries across 36 states by helping them manage their chronic conditions in collaboration with their doctors.Learn more at www.vytalizehealth.com or email info@vytalizehealth.com.
  • Vytalize Health
    Director Of New Practice Success
    Vytalize Health Apr 2022 - Nov 2022
    Hoboken, New Jersey, Us
  • Vytalize Health
    Director Of Implementation
    Vytalize Health Nov 2021 - Apr 2022
    Hoboken, New Jersey, Us
    Vytalize Health is a leading value-based care platform.
  • Vytalize Health
    Growth And Network Development Manager
    Vytalize Health Jun 2021 - Nov 2021
    Hoboken, New Jersey, Us
  • The Care Team
    Regional Director Of Sales And Marketing
    The Care Team Jul 2020 - Jun 2021
    Farmington Hills, Michigan, Us
  • Hospice Of Michigan
    Northstar Navigation Advisor And Team Lead
    Hospice Of Michigan Jan 2019 - Jul 2020
    Ann Arbor, Mi, Us
  • Hospice Of Michigan
    Advance Care Advisor, June 2017 - Present; Marketer/Territory Representative, Aug 2016 - June 2017
    Hospice Of Michigan Aug 2016 - Jan 2019
    Ann Arbor, Mi, Us
    Responsible for developing and maintaining professional relationships between HOM and referral sources throughout Manistee, Oceana, Mason, Benzie and Lake Counties. As the Advance Care Advisor, I meet regularly with patients and families, as well as community organizations and clinical partners as the expert in hospice care and services.Through thorough analysis of my market as well as a deeply collaborative relationship with our local clinic team, I have successfully achieved 48% census growth in the first 6 months in the field.
  • The Martec Group
    Director, Business Development
    The Martec Group Mar 2014 - Jul 2016
    Royal Oak, Michigan, Us
    As the Director of Business Development at The Martec Group, I am eager to hear your market strategy plans and growth goals. I am confident that we can partner with you to assist you in better understanding your market, competition, customers and product development strategies.I am committed to providing a client centric experience, from introduction to project delivery. We have deep roots in the healthcare, automotive/transportation, chemicals/specialty chemicals/energy, advanced technology, food and nutrition, building construction and materials, private equity/financial services and professional services industries. I work with a team of experts, employing varying research methodologies, as needed, to supply Clients with an arsenal of strategic data and analysis.I build our market position by defining, locating, developing and closing business relationships. Utilized not only industry contacts and former relationships but also cold calling and marketing campaigns to generate knowledge of and interest in the firm.
  • Ihs
    Senior Sales Executive
    Ihs Oct 2006 - Feb 2014
    London, United Kingdom, Gb
    Develop and manage relationships with assigned clients and cultivate new relationships within an assigned territory, with a primary focus of North American Tier I and II automotive suppliers.. Responsible for supporting a portfolio of insight services across numerous verticles. Responsible for achieving an annual quota comprised of core, non core and all new business sales.General duties include but are not limited to: • Meet and exceed sales targets. • Establish and maintain executive level relationships in major functional areas of the customer organization. Utilize the relationships to develop strong revenue growth initiatives well as retain existing business within the account. • Follow and execute a structured solution sales process for revenue growth and prospecting. Able to uncover new revenue opportunities within an account based on the understanding of the works flows and strategies being deployed within the accounts. • Develop knowledge and thorough understanding of all IHS products and services, and apply knowledge to provide appropriate recommendations/solutions that meets their business requirements. • Generate and deliver compelling sales proposals to customers. • Develop business plan to uncover new and expanidng opportunities within existing client base and with non-clients. • Prospect and close on new sales opportunities within prospect territory. • Accurately forecast expected sales and cancellations to Sales Manager on a monthly basis. • Provide ongong feedback from clients to Sales Manager, Product Management and Research. • Observation and understanding of customer workflows and processes, tailor solutions to enhance overall IHS' value to customer organization.
  • Soroc Products
    Senior Account Manager
    Soroc Products 2004 - Oct 2006
    Developed customer base in need of thermoformed package. Involved in all levels of the organization, from daily production reviews, business planning and forecasting, inventory control, delivery confirmation, product designs and reviews as well as sales specific responsibilities including prospecting and current customer relationship maintenance and growth.
  • Key Plastics
    Account Manager
    Key Plastics 2000 - 2004
    Us
     Responsible for securing profitable business opportunities with the injected molded plastics product line. Sold and expanded product agreements to both key and targeted customers to reach optimal sales and profit levels. Responsible for meeting assigned product sales goals and objectives and maintaining accurate reporting. Responsible for preparation, submission, & presentation of quotations to customers. Responsible for obtaining preliminary and securing firm and accurate program contracts.  Recommended product solutions, links to customer objectives, total value solutions, and competitive advantage to existing & potential customers.  Possessed the instinct to ascertain & build relationships with key customer contacts responsible for the decision making process. Actively listened, probed and identified concerns. Developed credibility, loyalty, trust and commitment. Managed sales process and responds to and anticipates customer needs.  Involved in the development of team sales, marketing plans, and strategies, and participated in regular business reviews.  Cohesively aligned with Product Managers & Product Engineering by providing customer feedback on products and features as well as competitive information.  Owned commercial management through complete product life cycle from concept, quoting, program award, product development, launch, post–production performance (EOP and service) and responsible for commercial closure on items.
  • Msx International
    Program Manager
    Msx International Aug 2000 - Jan 2001
    Detroit, Michigan, Us
    Worked with Ford Motor Co. and aftermarket suppliers to design, fit-up and release aftermarket accessories for all Ford trucks and SUVS. With a focus on launch timing, responsible for tracking more than 400 part numbers and managing the engineering team responsible for developing and tweaking the products, insuring proper fit and ease of installation and approving all necessary fit-up instruction sheets.

Heather Volkema Skills

Forecasting Business Development Business Planning Automotive Product Development Competitive Analysis Product Management New Business Development Sales Operations Strategy Marketing Strategy Strategic Planning Cross Functional Team Leadership Management Sales Crm Business Strategy Account Management Manufacturing B2b Market Research Sales Management Market Analysis Microsoft Office Customer Service Customer Relationship Management Leadership Relationship Development Sales Presentations

Heather Volkema Education Details

  • Michigan Technological University
    Michigan Technological University
    Scientific And Technical Communications
  • Dale Carnegie
    Dale Carnegie
    How To Communicate With Diplomacy And Tact
  • Karass Negotiation Training
    Karass Negotiation Training
  • Miller-Heimann Sales Training
    Miller-Heimann Sales Training
    Strategic Selling

Frequently Asked Questions about Heather Volkema

What company does Heather Volkema work for?

Heather Volkema works for Trualta

What is Heather Volkema's role at the current company?

Heather Volkema's current role is Client Success Manager.

What is Heather Volkema's email address?

Heather Volkema's email address is he****@****lth.com

What is Heather Volkema's direct phone number?

Heather Volkema's direct phone number is +123151*****

What schools did Heather Volkema attend?

Heather Volkema attended Michigan Technological University, Dale Carnegie, Karass Negotiation Training, Miller-Heimann Sales Training.

What skills is Heather Volkema known for?

Heather Volkema has skills like Forecasting, Business Development, Business Planning, Automotive, Product Development, Competitive Analysis, Product Management, New Business Development, Sales Operations, Strategy, Marketing Strategy, Strategic Planning.

Who are Heather Volkema's colleagues?

Heather Volkema's colleagues are Madison Fugard, Mijal Vonderwalde, Taylor Carlin, Francisca Medina Godoy, Albert W Bailey, Cpd, Alex Ricci, Shreeti Tiwari.

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