Heather Krona Email & Phone Number

Yelm, Wa, Us

Tacoma, Washington, United States

⦁ Work with hauler representatives and warehouse team to ensure prompt and accurate loading and unloading⦁ Use various systems in the most efficient way to create a smooth flow of product in and out of the high bay⦁ Act in line with agreed procedures for ensuring quality of product to be maintained at all times in line with customer requirements (temperature, damages etc)⦁ Ensure all customer orders are received and in the systems and visible on various spreadsheets

Bellevue, Washington

Provided relevance analysis on images & video for the purpose of Bing query results to better train the internal computer rankings. Gave feedback on user intent for queries, to best direct how judgments are made. Tested new systems while working on existing ones that allowed the judgments to be made and tasks to run more efficient. Assisted in creating & revising guidelines based on queries, programs, tools & information.

Handled many different technical & non-technical accounts. Provided trouble shooting assistance, technical support & warranty assessment for business grade phones. Offered web based account assistance & technical support for GPS vehicle tracking units. Aided in online order processing. Paged & called on-call technicians for after-hours & during hours services.