Heather L. Wargo, Ms, Mba, Pmp, Fache Email & Phone Number

Saint Kitts, Saint Kitts And Nevis

Established, staffed and lead project management department to effectively and efficiently deliver and maintain new project management framework and capabilities.• Trained and supervise entry- and mid-level project managers to ensure efficient project delivery.• Drive cross-functional teams to achieve goals and milestones, fostering collaboration and communication.• Facilitate stakeholder meetings and manage action items, timelines, and RAID log to mitigate risks and ensure… Show more Established, staffed and lead project management department to effectively and efficiently deliver and maintain new project management framework and capabilities.• Trained and supervise entry- and mid-level project managers to ensure efficient project delivery.• Drive cross-functional teams to achieve goals and milestones, fostering collaboration and communication.• Facilitate stakeholder meetings and manage action items, timelines, and RAID log to mitigate risks and ensure project success.• Partner with finance to ensure execution timelines accurately inform revenue forecast.• Serve as primary point of contact and business partner to internationally-based clients and collaborators.• Routinely liaise with senior management to ensure awareness of execution risks and optimize client relationships.• Developed strategic plan template and led entire organization through inaugural annual strategic planning process. Show less

Saint Kitts, St Kitts And Nevis

Designed and deployed project and client management frameworks for a specialty, multi-site contract research organization (CRO) delivering preclinical research, histopathology and molecular biology services, enhancing service delivery quality and efficiency.• Built Wrike-based scheduling and forecasting capabilities from scratch.• Created and maintain Wrike Analyze portfolio level dashboards tracking service delivery KPIs and informing operational and strategic decision making.•… Show more Designed and deployed project and client management frameworks for a specialty, multi-site contract research organization (CRO) delivering preclinical research, histopathology and molecular biology services, enhancing service delivery quality and efficiency.• Built Wrike-based scheduling and forecasting capabilities from scratch.• Created and maintain Wrike Analyze portfolio level dashboards tracking service delivery KPIs and informing operational and strategic decision making.• Established and operationalized RAID log to proactively track organizational and study-related risks, actions, issues and decisions, ensuring smooth project execution.• Developed service delivery RACI clarifying roles and responsibilities for team members and smoothing workflows.• Introduced internal scientific peer review process strengthening preclinical study design and streamlining execution. Show less

Partner with biomedical and health services organizations to design and implement robust and sustainable project /program / portfolio management business practices

Remote

Lumeris administers provider-sponsored Medicare Advantage (MA) plans driven by technologies, processes and behaviors that result in cost-effective, value-based care • Partnered with Market Operations leadership to drive accountability and solutioning for 2 MA clients from implementation through ongoing operations• Served as primary point of client contact • Provided cross-functional oversight for ongoing operations, governance and reporting requirements for all health plan… Show more Lumeris administers provider-sponsored Medicare Advantage (MA) plans driven by technologies, processes and behaviors that result in cost-effective, value-based care • Partnered with Market Operations leadership to drive accountability and solutioning for 2 MA clients from implementation through ongoing operations• Served as primary point of client contact • Provided cross-functional oversight for ongoing operations, governance and reporting requirements for all health plan functional areas• Designed approach and timeline for market expansion and benefit design enhancement, and guided strategic planning initiatives for both clients• Constructed and piloted plug-and-play methodology to enable efficient, 90-day implementation of Employer Group Waiver Plans in support of expansion strategy Show less

B-Lign is a boutique consulting firm with the core mission of expediting business alignment for biomedical and healthcare enterprises• Designed a SDLC framework for CRO whose clinical trial management software lost traction with the market experiencing >10% loss in revenue. New model prioritizes market conditions and invigorates client retention and growth• Strengthened proposal strategies for pharma and biotech clients to improve competitive positioning, secure non-dilutive… Show more B-Lign is a boutique consulting firm with the core mission of expediting business alignment for biomedical and healthcare enterprises• Designed a SDLC framework for CRO whose clinical trial management software lost traction with the market experiencing >10% loss in revenue. New model prioritizes market conditions and invigorates client retention and growth• Strengthened proposal strategies for pharma and biotech clients to improve competitive positioning, secure non-dilutive funding and ensure FDA compliance• Applied a systems approach for a health network struggling with patient satisfaction. Improved patient experience and preempted negative ratings Show less

Healthcare Policy Analysis is a web-based graduate level course required by the George Washington University MBA - Healthcare program• Delivered knowledge and assessed student comprehension of key issues and trends within the U.S. healthcare system• Taught 2 student cohorts annually for 3 years, each cohort averaging 40 students, with >98% success rate

Washington D.C. Metro Area

Promoted from within to a strategic role in protecting the U.S. from bio-terrorism and pandemic threats.• Successfully integrated the organization into the Public Health Emergency Medical Countermeasure Enterprise, the coordinating body for federal agencies in charge of setting national strategy to protect the population from adverse health impacts through the use of medical countermeasures. • Represented the U.S. on two international working groups: one pursuing global… Show more Promoted from within to a strategic role in protecting the U.S. from bio-terrorism and pandemic threats.• Successfully integrated the organization into the Public Health Emergency Medical Countermeasure Enterprise, the coordinating body for federal agencies in charge of setting national strategy to protect the population from adverse health impacts through the use of medical countermeasures. • Represented the U.S. on two international working groups: one pursuing global synchronization of medical solutions, and the other a task force seeking to combat antimicrobial resistance worldwide.• Developed and piloted a cost model prototype, saving $10M in ongoing contract negotiations. Aligned stakeholders, secured financial and staff resources from seven other organizations, and launched scale-up initiative. • Drove Innovation in regulatory compliance by championing the submission of the first-ever Animal Model Qualification package submitted to the Food and Drug Administration (FDA) Qualification Process for Drug Development Tools. This process will expedite drug development and regulatory decision-making.• Forged key alliances, rescuing drug development. $170M influenza drug program was at risk of termination due to limited product utility. Synchronized existing contracts and fostered collaboration among domestic and international stakeholders to evaluate drug for broad-spectrum use. Identified new uses for drug increasing benefit of investment, saving program and avoiding $130M in preclinical trial costs. • Shaped annual $450M DoD investment in medical products from the Assistant Secretary of the Army office during 8 month assignment to the Pentagon. Success hinged upon the ability to manage stakeholder expectations and justify customer value and opportunity costs of redirecting funds away from non-medical product needs. Show less

Washington D.C. Metro Area

Recruited to build and lead a strategically-oriented PMO delivering a cohesive $820M pharmaceutical portfolio.• Accountable for a highly-competent, multi-disciplinary team of 33 scientists, project managers and procurement professionals matrixed from 2 government and 3 contract organizations driven by a common goal of efficiently and effectively moving new drug candidates through the development pipeline.• Challenged the existing investment strategy, and designed and implemented a… Show more Recruited to build and lead a strategically-oriented PMO delivering a cohesive $820M pharmaceutical portfolio.• Accountable for a highly-competent, multi-disciplinary team of 33 scientists, project managers and procurement professionals matrixed from 2 government and 3 contract organizations driven by a common goal of efficiently and effectively moving new drug candidates through the development pipeline.• Challenged the existing investment strategy, and designed and implemented a decision process that identified and redirected $48M in misaligned R&D. • Oversaw the full suite of contracting processes: RFP, proposal receipt, evaluation & selection, contract negotiation, kick-off, monitoring (using Earned Value Management), and close out. • Streamlined contracting process in collaboration with contracting office to restructure and negotiate contracts with on/off ramps flexible to technological advancement. With contracts in hand, cut time to initiate evaluation from 18 to just five months.• Chaired source selection for two new post-IND investment opportunities exceeding $100M each. • As a recognized authority on innovation in drug discovery and development, was invited to present program strategies at the National Academy of Sciences / National Research Council Standing Committee on Biodefense three times in less than two years.• Developed portfolio analysis methodologies, formed interagency working group and created dashboards to facilitate strategic portfolio decisions. Show less

Washington D.C. Metro Area

Selected as the catalyst for change to spearhead a large-scale process redesign.• Synchronized multiple RFP processes and tools into a single streamlined, transparent and efficient process supporting 5 divisions and 2 funding mechanisms and delivering $600M in contracts and grants annually.• Created a resource reconciliation process and a web-based solicitation, evaluation & management tool to improve program accountability, decrease time to contract award, and maximize impact of… Show more Selected as the catalyst for change to spearhead a large-scale process redesign.• Synchronized multiple RFP processes and tools into a single streamlined, transparent and efficient process supporting 5 divisions and 2 funding mechanisms and delivering $600M in contracts and grants annually.• Created a resource reconciliation process and a web-based solicitation, evaluation & management tool to improve program accountability, decrease time to contract award, and maximize impact of investments.• Served as a driving force behind a Homeland Security Council (HSC) directed effort to harmonize Technology Readiness Levels (TRLs) for medical countermeasures used to measure, track, and communicate the maturity of technology investments.• Performed dual role for eight months as Contracting Officer Representative for a $250M Accelerated Manufacturing of Pharmaceuticals investment across 4 contracts and 1 other transactional agreement. Show less

Washington D.C. Metro Area

Recruited into government service to provide technical, programmatic and strategic oversight for a Therapeutics Program with an annual budget of $100M.• Supervised 5 contract, civilian, and military personnel managing 150 projects annually.• Converted the economic operating model from a focus on small government labs to major industry leaders in response to Congressional pressure to emphasize product development.

Washington D.C. Metro Area

Conducted needs assessment and provided business case analyses for the Defense Threat Reduction Agency.• Developed division-wide 5-year fiscal program plan, aligning portfolio status with senior leader priorities and fiscal appropriation.

Master Of Business Administration (M.B.A.), Healthcare

Post-Master'S Graduate Certificate, Regulatory Compliance

Master Of Science (M.S.), Biomedical Science

Bachelor Of Science (B.S.), Chemistry