Heather Waugh Email & Phone Number

Carbondale, Co, Us

Carbondale, Colorado, United States

- Providing lighting photometric services for interior & exterior projects including lighting calculations, photometric layouts, photometric file editing, technical support, and modeling/rendering.- Capability to support all lighting project applications.

Denver, Colorado, United States

- As lead project manager for demanding high-end residential projects, demonstrated ability to solve time-sensitive challenges while ensuring customer satisfaction.- Built strong relationships with clients and sales representatives through proactive and clear communication, attention to detail, and ability to summarize technical information in digestible formats.- Chosen as best-suited to manage bid-submittal process for a new high-expectation customer, successfully secured the company’s largest contract to date, opening doors to numerous new project opportunities.- Oversaw all aspects of project management from conception to delivery for multiple projects while prioritizing and scheduling tasks, customer expectations, and competing deadlines.- Maintained organized records for seamless coordination with internal teams.

Denver, Colorado, United States

- Collaborated with Project Managers to gather and present essential information for new project opportunities.- Reviewed drawings, performed takeoffs, compiled specification packages, submitted RFIs, and produced timely quotes based on project and customer needs.- Supported multiple projects and communicated effectively with Project Managers to meet competing deadlines.- Provided feedback and revisions for employee training documentation.

Greater Denver Area

- Provided lighting photometric services for interior & exterior projects including lighting calculations, photometric layouts, photometric file editing, technical support, and modeling/rendering.- Acquired 8 clients within 3 weeks through self-promotion and outreach in a freelancing role.- Developed Master Services Agreement for client accounts and managed all billing and record-keeping.Submitted 11 photometric deliverables and recovered setup costs within 55 hours of project work.

Oakland, Ca

- Collaborated with inside sales team and external clients to establish project scopes and timelines for interior and exterior projects, requesting additional information and clarifying details as necessary.- Reviewed drawings, performed lighting calculations, and produced photometric layouts and renderings while managing competing deadlines and priorities.- Provided general lighting support and technical expertise to both inside sales team and external clients.

Berkeley, Ca

- Managed and operated the Berkeley photometric testing lab with no prior experience, initiating and organizing personal education and training with field experts to maintain lab functionality.- Established standard processes and procedures documentation for local photometric testing lab and led the development of efficient, standardized photometric scaling processes for all testing lab sites.- Handled all daily operations of the Berkeley lab while reviewing and approving test results from three remote labs, coordinating to troubleshoot discrepancies with remote lab technicians as needed.- Collaborated regularly with NIST (National Institute of Standards and Technology) personnel to develop new IESNA (Illuminating Engineering Society of North America) uncertainty analysis documentation and standard internal process documentation to comply with NVLAP (National Voluntary Laboratory Accreditation Program) requirements.

Conyers, Ga; Granville, Oh; Berkeley, Ca

- Participated in a selective rotation program with 4-9 month assignments in various Innovation and Technology Centers across the country to gain diverse experience and training.- Learned and utilized lighting calculation and modeling programs to design optics for LED lighting systems, ultimately earning a patent for reflector design.- Logged hands-on lab hours soldering electronics and building, testing, and evaluating mockups and prototypes.

San Francisco, Ca

Explored lighting design during summer internship as an alternative to electrical engineering.

Denver, Co

Gained valuable experience in electrical engineering while working under two Principal Engineers during a summer internship.

University Of Colorado At Boulder, Co

Developed, organized, & directed “Engineering and Science Badge Day” workshops, facilitating hands-on activities for Girl Scouts on CU campus to earn STEM-related badges.