Heather Misto Email & Phone Number

Westerly, Ri, Us

Dallas, Texas, United States

Management and development of service sales team located in Dallas, RI, California and Florida. Spearhead in development of successful sales teams, training protocols and employee development. Focus on service contracts, OEM part replacements, incorporation of ASCO switch gear, generator maintenance and state of the art monitoring equipment.

Dallas, Texas, United States

Management and development of Inside Service Sales bicoastal team. Large contract negotiation and management of second largest account in department.

Dallas, Texas, United States

Connecting the consumer with strategic IT services. Focus on uninterruptible power sources, generator and cooling configurations. Private and public data center solutions.

West Kingston Ri

Developing and achieving a region lead generation plan for Texas and Mid Atlantic Region in excess of $20m and $12m respectively.Identifying decision makers within the targeted leads in order to start sales process.Identify key buying influences surrounding prospects to determine budget and timeline.Maintaining and expanding the database of prospects of the organization.Outbound and inbound account management.Supporting the reseller communication channel throughout the sales interval.Handling cancellations or changes in sales order and communicating the changes with the related departments.Coordinating with customer service for status on orders from related plant departments in ensuring the delivery commitment to clients is met.Collating and consolidating report on monthly sales performance per sales personnel, per product, per region or office, and per industry.Emphasizing service or product features and benefits, discussing credit terms, quoting prices, and preparing sales order reports or forms.Creating and delivering qualified chances to Accounts Managers where allowed.Working closely with the Regional Service Sales Manager and regional assistant to foster strong, successful team relationship.

West Kingston, Ri 02892

Mine and analyze customer data to effectively perform outbound calls; uncovering opportunities to maintain, revitalize or replace aging Uninterruptible Power Source (UPS) units.Focus on driving Net New Incremental revenue through modernization based Service Sales. Understand various service and product solutions to create appropriate customer service solution proposals, including price solutions, partner recommendations, customized sku and quote generation.Utilize internal tools, systems, other service sales and outside partners to communicate service needs of customer.Provide excellent sales and service to customers to aid in the growth of incremental business opportunities.

Portrait, commercial, event and boudoir photographer serving the Southern RI area. Proficient in networking, selling company services and my talents as a photographer.Excellent client interactions.Conceptualized, created and launched web based business.Created financial model for projected business growth.Defined strategy and business plan.Executed integrated advertising campaign across multiple media channels including web based, email, snail mail, social media and inside sales growth.

Narragansett, Ri 02882

Freelance biographical writer for international wedding photographer directory.Compose engaging and interactive biographies to set photographers apart in highly competitive industry.

Responsible for recruiting, training, scheduling and termination of sales associatesAccountable for cash maintenance and proper handlingStrong customer services skills and relations-received written praise for exceptional customer serviceMonitored and responsible for budget, profit and labor maintenanceResponsible for proper receiving of merchandise and inventory management (shrink less than 1%) brand development and growthMotivated staff through the implementation of competitive contests to surpass revenue goals for two consecutive yearsBuilding positive community relationsIncreased profits by developing, initiating, and managing Gap Card sales programReduced and controlled expenses by properly monitoring labor costsIncreased sales by implementing plan to boost unit per sales transactionServed as mentor to junior team members

Master'S Of Business Administration, 2009

Graduated Magna Cum Laude

Bfa, Photography, Art History, Jewelry & Metal Work