Heather Wertz Email and Phone Number
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Heather Wertz personal email
With over 25 years of international experience in project management and operational leadership, Heather is a seasoned PMO Director known for driving organizational transformation, optimizing processes, and delivering exceptional project outcomes. She specializes in large-scale change management initiatives, leveraging her Lean Six Sigma Black Belt certification to improve efficiency and reduce costs. Heather’s expertise spans a diverse range of industries, including engineering, technology, aerospace, healthcare, and manufacturing, where she has consistently demonstrated her ability to lead cross-functional teams and manage complex portfolios. Heather’s career is distinguished by her success in directing projects across global markets, including the management of 30+ concurrent projects at PCG Consulting, launching call center operations with 200+ agents, and spearheading a digital transformation initiative focused on AI and data-driven decision-making. She excels in regulatory compliance, having managed initiatives adhering to FDA, ISO, PCI, and HITRUST standards, while fostering a culture of diversity, inclusion, and community engagement. Heather’s leadership is marked by her ability to implement innovative solutions that drive performance. Notably, she achieved a 95% adoption rate of new project management methodologies at PCG, led expansion efforts at Agape Research to triple production facilities, and oversaw the integration of Lean principles at Safran Aerospace, reducing defects by 38%. She is a recognized leader in community service, playing key roles in community emergency response efforts and leading PCG’s Community Engagement Group. Heather’s combination of technical expertise, strategic leadership, and commitment to excellence makes her an invaluable asset for any organization seeking to drive growth, innovation, and operational efficiency. A STONG BACKGROUND:•Lean Six Sigma Black Belt (2014) •Problem Solving Processes (Trainer) •Technical Leadership & Mentoring •FDA, ISO, PCI, HITRUST, and regulatory compliance •Community engagement and diversity initiatives (Award Winning) •Data and analytics with exceptional attention to detail and accuracy •Extreme Change Management •System automation, design, implementation, and support. •Large Project Portfolio Management •R&D Engineering Project Management (Award Winning) •Strong emotional intelligence with experienced crucial conversation skills.•Prompt Engineering & GPT Development
Pcg Consulting Group International
View- Website:
- pcgintl.com
- Employees:
- 57
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Director Of Innovation And Project ManagementPcg Consulting Group InternationalKalamazoo, Mi, Us
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Director, PmoPcg Consulting Group International Sep 2021 - PresentUnited States• Managed a successful 30+ project portfolio, including the kickoff and sustainment of 4 call centers with 200+ agents as well as many technical assistance and project management contracts. • Developed and implemented change management initiatives to facilitate the adoption of new project management methodologies, resulting in a 95% adoption rate across the organization • Developed and rolled out a new internal operational tracking platform with interconnectivity for Recruiting, Onboarding, Training, Operations, and IT. • Led a team of project managers, analysts, and security and compliance specialists, providing guidance, training, and support to ensure project success and overall company compliance initiatives and certifications. • Managed the transition of payroll management systems for the organization. • Brought Security and Compliance under the PMO umbrella to drive compliance adherence and verification through the cooperation of affected working parties.• Author of a book on the IMPACT methodology, PCG's unique management approach tailored for consulting practices. • Spearheaded, and now manage, the new Digital Transformation and AI team: Creating AI solutions, driving innovation and efficiency through advanced machine learning, natural language processing, and predictive analytics.• Manage the Data Analysis & Informatics team: Overseeing the integration of data analytics and informatics, enhancing data-driven decision-making processes, and delivering actionable insights for strategic initiatives.• Managed the transition of Payroll & HR Management system for the organization.
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Operations Manager & Expansion Project ManagerAgape Research Jun 2020 - Sep 2021Acme, Washington, United States• Extreme change management implemented to bring business into compliance and profitability. • Implemented LEAN production methodologies, sustainably increasing output 28% while reducing costs 21%.• Managed expansion from single facility to 3 production facilities.• Managed operations for 5 licenses (3 production, 2 processing)• Compliance Management • Oversee HR and accounts receivable / payable.
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Operations Manager - Short Term ContractJasper Technology Ltd Mar 2020 - Jun 2020Bellingham, Washington, United States• Established an international COVID mask importer / distributor from concept to operational relocation to California.• Designed all functions from human resource management to production monitoring and output• Coordinated with all US import regulatory agencies as well as multinational client relations & communications. -
Production Team And Lean LeadSafran Sep 2019 - Mar 2020Bellingham, Washington Area• Final Assembly LEAN team and monument supply management• Responsible for a 38% defect reduction in output to Final QA Inspector• Received Final Assembly & Engineering Drawings Stamp first attempt with a perfect score. This was unseen before by certification staff. -
Director Of OperationsAmber Brick Sep 2016 - Mar 2019Whatcom County, Washington State• Implemented LEAN management methodologies, creating a 46% increase in production while decreasing overall costs by 63%.• Initiated new employee development methods resulting in markedly increased employee morale, teamwork, and job satisfaction.
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Traveler & English Teacher (Vietnam)Volunteering Sep 2015 - Sep 2016Vietnam• Assisted with the creation of multiple English learning centers in northern Vietnam.• Provided leadership and guidance to a multinational team representing 6 countries while developing classroom curricula.• Lead instruction ranging from private tutoring sessions to packed lecture halls at the University of Mining and Geology in Hanoi.
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Global Test Coordinator & Qa Test Engineer IiiHach Apr 2007 - Sep 2015• Established an international product test lab from the ground up.• Responsible for the leadership of a multinational group that spanned 7 countries and multiple domestic locations.• Managed and coordinated multiple international programs simultaneously.• Directed all phases of project evolution, deliverables, and timelines for QA testing from conception through production.• Established all test engineering goals, SOPs, methods, and requirements.• Recipient of the Danaher ACE Award. -
Project Manager/Coordinator& Qa Engineer (Hewlett Packard)Volt Technical Resources May 1998 - Apr 2007Northern Colorado• Project manager and group leader for multiple divisions and product lines in preproduction design engineering.• Created and coordinated all test schedules, requirements, and expectations while simultaneously developing rigid test procedures.• Established the HP Gold Standard Camera Test Lab for defect identification overseeing all international production lines.
Heather Wertz Skills
Frequently Asked Questions about Heather Wertz
What company does Heather Wertz work for?
Heather Wertz works for Pcg Consulting Group International
What is Heather Wertz's role at the current company?
Heather Wertz's current role is Director of Innovation and Project Management.
What is Heather Wertz's email address?
Heather Wertz's email address is hw****@****ach.com
What skills is Heather Wertz known for?
Heather Wertz has skills like Test Planning, Testing, Test Management, Defect Tracking, Software Quality Assurance, Integration, Quality Assurance, R&d, Analysis, Engineering, Agile Project Management, Manufacturing.
Who are Heather Wertz's colleagues?
Heather Wertz's colleagues are Keonna Harris, Belinda Wightman, Hunter Davis, Shaun Chaney, Anderson E., Kristin Pagan, Lavonda Chavis.
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