Program Manager, Talent Acquisition
Tw Telecom
tw telecom (Littleton, CO) 2008-2009 Mission: Streamline and improve TA processes enabling the recruiters to work smarter to fill positions faster and with better qualified candidates. Reported to the Director of TA.Process Improvement/Project Management• Recreated and streamlined the following processes: Recruiting (sourcing, recruiting, offer, on-boarding), External Labor, Internship Program, Immigration and Relocation, resulting in a more efficient time to fill, higher quality of applicants, saved over $200,000 in relocation costs, and increased Client/Applicant experience.• Metrics reporting for the TA Department via PeopleSoft. Improved quality of data delivered to the Senior Leaders.• Conducted External Labor Audit for 75 markets to determine capital spend on external labor and how to save the company money.• Revised and published the TA website driving more traffic to the site for internal applicants.Vendor Management• Managed External Labor Vendors, University Relations, Career Fairs, Networking Associations, Immigration (corporate and external counsel) and additional Job Sites providing more effective relationships, decreasing cost of External Laborers, and increasing awareness of networking and sourcing activities to the TA team. Training and Recruiting• Trained and managed TA Coordinator on the new recruiting process (posting positions in PeopleSoft and 3rd party sites, Background Checks, Drug Screen and On boarding) resulting with better efficiencies reducing time to post and number of days to on-board an employee.• Created and delivered Behavioral Based Interview training for a sales selection pilot group resulting in successful hiring manager interviews returning quality feedback to the Sales recruiters, improving the quality of hires.