Heather Woolley Email & Phone Number

Assisted in the creation and maintenance of all material codes for entire company, created multiple procedure manuals, ran reports and analyzed data, compiled data into reports for colleagues. Accomplishments:Improved efficiency for material code maintenance through use of SAP mass maintenance tools which allowed for 1000's of material changes to be done automatically rather than manual one by one changesTrained three colleagues in all master data functions including material code creation and use of SAP mass maintenance toolsAssisted in the successful implementation of Harmonized Sales TaxLogistics and Purchasing Co-op StudentSecond practicum placement required for completion of degree. Assisted in the maintenance and further development of employee online ordering tool. Provided user support and handled user training, concerns and complaints, with regards to employee online ordering tool. Performed Vendor Product Updates to facilitate e-Commerce transactions.Accomplishments:Assisted in the migration from Ariba to SAP's Enterprise Buyer Professional (EBP) for employee online ordering toolTrained four colleagues in all aspects of maintenance and user support of online ordering tool

Researcher, Transportation Priorities Mapping Project Collected information regarding the transportation priorities of the 22 metro Edmonton cCommunities and transportation related associationsCompiled a report highlighting regional similarities, key differences and distinctions in the priorities of the various municipalities and agencies

First practicum placement required for completion of degree. Executed management strategies for merchandising products. Ensured merchandise was replenished when needed. Unpacked and prepared merchandise to be placed on the selling floor. Handled customer concerns and complaints.Complied information to create practicum report:Collected observational data about the movement of goods within the departmentReviewed and analyzed data to understand frequent occurrencesDetermined major problems, brainstormed and suggested solutionsResearched and observed processes utilized to handle reverse logisticsCompared reverse logistics processes to other retailers