I have over 14 years of media, publishing and marketing experience working in fast-paced environments with acute attention to detail and time management. I work on multiple high profile projects as lead and coordinate workflow effectively.● Email Execution:​ Building and executing static and dynamic emails using pre-existing templates with HTML, CSS and design guidelines, and cross-browser, mobile and email provider rendering and compatibility; creating, maintaining and updating complex automations; managing multiple campaign deployments across multiple business units; building microsites, landing pages and forms for data compilation and triggered email deployments to agents and wholesalers; managing recipient lists; target segmenting; A/B splits for subject line and content testing; email deployments throttling for specified delivery, list rates and time range; email design best practices; unsubscribe and CAN-SPAM proficient. ● Coordinating: ​Direct client interaction and collaboration with internal business partners, email team members, account management, multiple external agencies including Merkle, HarteHanks and DataLab. ● Reporting:​ Creating SQL queries and automations for specific data extraction from the email send and SFMC platform; pulling tracking data for performance data including clicks, opens, unsubscribes; analyzing results to give a solution to business partners. ● Customer Service:​ Quality assurance, conversational etiquette in person, email and phone; problem solving; handling and resolving client concerns.