Heath P. Email & Phone Number

Coral Springs, Florida, United States

• Heath Powell Training & Technologies specializes in optimizing Business Development Centers (BDC) and Internet sales departments for automotive dealerships and other industries. With over two decades of experience in.
• Comprehensive BDC and Internet sales training
• Workflow optimization and process improvement
• Sales process implementation for inbound and outbound teams
• KPI-driven performance management
• Customer experience enhancement strategiesWe focus on empowering dealerships and businesses with the tools, strategies, and insights needed to maximize performance, increase conversions, and achieve sustainable.

United States

In charge of revenue growth and strategyManaged sales, customer success management, marketing and demand generationDealt directly with the customer, market insights, strategic planning and innovation.Hired and managed employees to maximize productivity while training staff on best practices andprotocols.Increased customer satisfaction through continuous.

Coral Springs, Florida, United States

In charge of hiring, building, training and leading BDC teams for Coral Springs Honda, KIA, Buick/GMC & Pre-Owned Super Center.Enhanced customer retention through exceptional communication, increased sales leads by implementing targeted marketing campaigns, and streamlined BDC operations.Strategized with online vendors and sales managers for successful.

Miami Florida

Top producing sales professional responsible for generating over $20 million in revenueSuccessfully led Inside and Outside sales teams.Analyzed sales and marketing data for improved strategies.Improved brand visibility with well-executed promotional campaigns and engaging social mediacontent.Enhanced team collaboration through regular communication.

Increased sales revenue Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.Handled customer relations issues.

Fort Campbell North, Kentucky, United States

-Honorable discharge.-Managed logistical requirements for the squad, ensuring appropriate equipment allocation andmaintenance schedules were followed.-Maintained a high level of discipline and professionalism in the squad, leading by example at all times.-Improved squad performance by implementing rigorous training and evaluation methods.-Mentored junior.