Heath P. Email & Phone Number

Coral Springs, Florida, United States

Heath Powell Training & Technologies specializes in optimizing Business Development Centers (BDC) and Internet sales departments for automotive dealerships and other industries. With over two decades of experience in the automotive sector and proven success driving revenue, streamlining operations, and improving customer experiences, we offer tailored training and consulting solutions that deliver measurable results.Services include & not limited to:• Comprehensive BDC and Internet sales training• Workflow optimization and process improvement• Sales process implementation for inbound and outbound teams• KPI-driven performance management• Customer experience enhancement strategiesWe focus on empowering dealerships and businesses with the tools, strategies, and insights needed to maximize performance, increase conversions, and achieve sustainable growth.Whether you’re seeking to build a high-performing sales team, enhance your Internet department, or optimize your workflows, Heath Powell Training & Technologies is here to transform your business operations.

United States

In charge of revenue growth and strategyManaged sales, customer success management, marketing and demand generationDealt directly with the customer, market insights, strategic planning and innovation.Hired and managed employees to maximize productivity while training staff on best practices andprotocols.Increased customer satisfaction through continuous improvement initiatives and excellent customerservice.Managed crisis situations effectively while minimizing disruption to daily operations.Enhanced company performance by implementing strategic plans and overseeing daily operations.Cultivated strong relationships with external partners to foster collaboration and maximize resources.Established a culture of accountability by setting clear expectations and holding individuals responsiblefor results.Streamlined organizational processes by evaluating current systems and implementing improvements.

Coral Springs, Florida, United States

In charge of hiring, building, training and leading BDC teams for Coral Springs Honda, KIA, Buick/GMC & Pre-Owned Super Center.Enhanced customer retention through exceptional communication, increased sales leads by implementing targeted marketing campaigns, and streamlined BDC operations.Strategized with online vendors and sales managers for successful implementation of advertising drives.Negotiated with third-party providers to receive cost-effective services while staying on budget.Improved lead generation efforts through strategic targeting of prospective customers on social mediaplatforms.Increased sales revenue with targeted email marketing campaigns and social media promotions.Managed operations within the Internet/BDC department and applied knowledge of inventory tools,social media, CRM, and reputation management strategies to attract new customers.Managed online marketing campaigns for increased brand visibility and customer engagement.Developed and maintained a strong online presence, driving traffic to the company''s website.

Miami Florida

Top producing sales professional responsible for generating over $20 million in revenueSuccessfully led Inside and Outside sales teams.Analyzed sales and marketing data for improved strategies.Improved brand visibility with well-executed promotional campaigns and engaging social mediacontent.Enhanced team collaboration through regular communication channels, fostering a positive workenvironment where ideas could flourish.Managed sales promotions and marketing strategies on major social media sites.Optimized sales processes, streamlining procedures for increased efficiency and better customer service.Negotiated contracts skillfully, achieving favorable terms that contributed to bottom-line results.Managed cross-functional teams to execute successful product launches and marketing initiatives.Led a high-performing sales team, providing coaching and ongoing support to ensure success.Instructed & trained sales staff on cross-selling and up-selling techniques.Produced strong revenue numbers and continued promotional success with continued coaching of salesand marketing teams.Coached and promoted high-achieving sales and account management employees to fill leadershippositions with qualified staff and boost company growth.Liaised with sales, marketing, and management teams to develop solutions and accomplish sharedobjectives.Developed compelling presentation decks to gain approval for ideas and communicate results.Drove sales by developing multi-million dollar contract sales.Set performance expectations for the team, monitoring progress towards goals and providingconstructive feedback .Managed conflict resolution among team members, fostering a positive and collaborative workenvironment.

Increased sales revenue Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.Handled customer relations issues, enabling quick resolution, and client satisfaction.implemented effective pricing strategies that balanced profit margins while remaining competitive in themarketplace.Applied established sales techniques and persuasive communication skills to meet personal salesobjectives.Developed a high-performing sales team through consistent coaching, training, and motivationtechniques.Achieved sales targets consistently by closely monitoring sales performance and adjusting strategies asneeded.Streamlined communication channels between sales, marketing, and customer service departments toensure a cohesive approach to business development.Upheld company policies and implemented standards fairly.Increased sales revenue by developing a high-performing sales team.Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis.Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing sales and customer satisfaction.Implemented effective pricing strategies that balanced profit margins while remaining competitive in themarketplace.Applied established sales techniques and persuasive communication skills to meet personal salesobjectives.Developed a high-performing sales team through consistent coaching, training, and motivationtechniques.Achieved sales targets consistently by closely monitoring sales performance and adjusting strategies asneeded.Streamlined communication channels between sales, marketing, and customer service departments toensure a cohesive approach to business development.

Fort Campbell North, Kentucky, United States

-Honorable discharge.-Managed logistical requirements for the squad, ensuring appropriate equipment allocation andmaintenance schedules were followed.-Maintained a high level of discipline and professionalism in the squad, leading by example at all times.-Improved squad performance by implementing rigorous training and evaluation methods.-Mentored junior soldiers on career progression opportunities within the Infantry field, providingguidance on promotion paths and required qualifications for advancement.-Developed cohesion among team members through regular team-building exercises and opencommunication.-Coordinated with higher command echelons for resource allocation, sharing valuable intel fromground-level observations to inform decision-making processes.