Heath Simpson Email & Phone Number

Manitoba, Canada

Conducting process improvement and requirements sessions in support of WCB modernization project. Focusing on future state Employer Assessments process, requirements, and gap analysis.

Philadelphia, Pennsylvania, United States

Implementation of modern medical malpractice insurance system for the state of Pennsylvania. Focus or requirements strategy and development.

Regina, Saskatchewan, Canada

Business Process Improvement and Requirement Gathering - Focused on creating current and future state process improvement strategy and gathering required system capabilities. Gathered requirements for policy administration system, enterprise content management, and secure web portal. Delivered capability maps for each employer process and a backlog mapping.

Regina, Saskatchewan, Canada

Continuous Process Improvement - Embedded analyst supporting the organization wide continuous process improvement (CPI) effort. Fully integrated as a CPI specialist focused on facilitating and participating in improvement events to understand client problem solving process, CPI framework, and business transformation culture. These efforts are based on the.

Regina, Saskatchewan, Canada

Technology Assessment - Provided industry best practice and current state analysis of WCB’s IT systems and business processes in order to develop a strategic plan and roadmap for a 7-year IT modernization effort spanning all departments of the organization.

Olympia, Washington, United States

ProviderOne Credentialing - Servant/Leader focused on discovery, requirements, design, and implementation of the new provider credentialing system. Gathered and managed technical and functional requirements including reporting and data conversion. Created and maintained the IT product backlog.. Facilitated joint design sessions between the client and.

Olympia, Washington, United States

Secure Portal Requirements - Gathered future state requirements for the Washington L&I Secure Web Portal replacement solution. Led requirement sessions with stakeholders to capture the future state requirements for L&I’s nine external customer types. Leveraging user stories, use cases, and process diagrams, we delivered a refined product backlog to L&I..

Olympia, WA

Core member of an agile team functioning as a product analyst. Triage proposed development efforts and create functional specs using traditional agile development artifacts. Plan and schedule development iterations. This embedded role includes management of the testing suite applied to multiple environments and platforms using manual and automated.

Olympia, WA

Cannabis Traceability System - Assessment of the current cannabis traceability system (seed to sale). Gathered requirements from stakeholders and created a product backlog to be used as functional requirements for the 2017 Washington State Cannabis Traceability RFP.

Denver, CO

Specializing in cryptocurrency adoption and integration strategy. Providing retail and e-commerce solutions including design, development, QA, and implementation.

Plano, Texas

Solutions Architect delivering professional services to fortune 500 clients. Daily regimen of research, requirements, QA, and testing. Complete support throughout the entire SDLC for clients and stakeholders. Loyalty program design and implementation. Supported the database and account management teams. Collaborated with the client, partners, vendors and a.

Irving, Texas

Supported sales and marketing development. Gathered requirements and performed research and analysis for enhancements to the existing system as well as our enterprise implementation of Dynamics. Met with stakeholders and subject matter experts to define business rules and requirements.. Supported inbound and outbound contact center(s) and various marketing.

Carrollton, Texas

Coordinated development and implementation of multiple high profile projects. Worked directly with project stakeholders throughout the entire SDLC. Provided cross functional requirements to internal departments including finance, contact center, and marketing.

Dallas/Fort Worth Area

Led a team of network specialist through several collaborative efforts to improve the documentation of network the infrastructure. Managed the launch of a co-branded product including support, forecasting, and staffing.