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Heaven Smith Email & Phone Number

Customer Success Manager
Location: Lawrenceville, Georgia, United States 4 work roles
1 work email found @mastercard.com LinkedIn matched
✓ Verified May 2026 3 data sources Profile completeness 57%

Contact Signals · 1 work email

Work email h****@mastercard.com
LinkedIn Profile matched
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Role
Customer Success Manager
Location
Lawrenceville, Georgia, United States

Who is Heaven Smith? Overview

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Quick answer

Heaven Smith is listed as Customer Success Manager based in Lawrenceville, Georgia, United States. AeroLeads shows a work email signal at mastercard.com and a matched LinkedIn profile for Heaven Smith.

Heaven Smith previously worked as Senior Customer Success Manager at Mjh Life Sciences® and Mentee at Mastercard.

Company email context

Email format at mastercard.com

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{first}.{last}@mastercard.com
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AeroLeads found 1 current-domain work email signal for Heaven Smith. Compare company email patterns before reaching out.

Profile bio

About Heaven Smith

Heaven Smith is a Customer Success Manager.

4 roles

Heaven Smith work experience

A career timeline built from the work history available for this profile.

Senior Customer Success Manager

Mjh Life Sciences®
  • Established strong client relationships and extensive portfolio of Enterprise and C-level accounts by identifying, addressing, and resolving risks to ensure success; driving software adoption and client engagement.
  • Managed and executed large-scale project plans that aligned with customers’ business needs and target goals for their teams through precise methodology, budgeting and financial planning, cross-team collaborations, and.
  • Conducted 1:1 meetings with clients to further promote white glove service and ensure positive outcomes with minimal error
  • Acquires, retains, and pursues sales to further expand a clients’ usage of patient education technology across corporate medical practices
Aug 2021 - Dec 2023

Customer Success Manager

Iron Mountain
  • Served as a primary liaison in relationship between customer care specialists, customers, and Operations team in a business to business (B2B) post-sale transaction.
  • Developed and fostered consultative relationships with key stakeholders and implementation teams, aimed at encouraging the adoption of programs among customers while acting as the escalation point to technical issues.
  • Collaborated in a cross-functional setting with Operations, Sales, and Technical teams to diagnose pain points in business’ needs, pursue resolutions, and forecast issues within a project.
  • Ownership of customer satisfaction and performance data: KPI (key performance indicators), CSAT (customer satisfaction score), and CES (customer effort score).
Jan 2020 - Aug 2021

Account Manager And Customer Care Team Lead

Crate And Barrel
  • Developed strategic account plans to achieve sales targets and grow revenue, including identifying key stakeholders and decision makers for Enterprise level clients.
  • Continuously oversaw and managed all customer inquiries and requests until resolution, ensuring regular updates were provided until the matter was resolved.
  • Took ownership of delegation, advocation, and establishing communication with customers and other company teams to retain customer satisfaction.
Jul 2018 - Jul 2020
FAQ

Frequently asked questions about Heaven Smith

Quick answers generated from the profile data available on this page.

What is Heaven Smith's role at their current company?

Heaven Smith is listed as Customer Success Manager.

What is Heaven Smith's email address?

AeroLeads has found 1 work email signal at @mastercard.com for Heaven Smith.

Where is Heaven Smith based?

Heaven Smith is based in Lawrenceville, Georgia, United States.

What companies has Heaven Smith worked for?

Heaven Smith has worked for Mjh Life Sciences®, Mastercard, Iron Mountain, and Crate And Barrel.

How can I contact Heaven Smith?

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