Heaven Tharp Email & Phone Number

San Antonio, Tx, Us

o Project Manager for establishing a pediatric sedation service line > Responsible for creating processes and procedures that comply with TJC requirements > Responsible for completing a total of 45 back logged MRI patients eligible for sedationservices > Collaborated with the C-Suite and OR Director to ensure programmatic growth > Monitored case load to ensure growth of program by networking with various departmentswithin MH/MCH to provide appropriate serviceso Participated in internal regulatory rounds to ensure hospital compliance with TJCrecommendationo Lead representative for MH/MCH division readmission committeeo Project Manager of PICU Action Plan from HCA Pediatric Advisory Boardo Collaborates across multiple disciplines to ensure continuous process improvement initiatives

San Antonio, Texas, United States

o Decedent Affairs resource and liaison for all 7 hospitals within the Methodist Division > Provides rounding to sister hospitals regarding assistance with improvement of the mortuaryprocess > Provides educational resources to be utilized for nursing staff and family members facingbereavement > Ensure CAP regulations are being followed and maintained division wide regarding POCdisposalo Collaborate with various nursing units to ensure Texas Legislation is being implemented correctly o Provides process improvement for a best practice model for mortuary transport process withinhospital > Updated N-33 Record of Death Form > Implemented new cadaver bags for divisiono Provides support to departments, inpatient floors, Emergency Department, morgue staff, medical examiners, funeral directors, and family members of deceased patients through telephone and email contact, meetings, problem-solving, follow-up, and provide process improvemento Provided educational resources, such as flow charts and one-page cheat sheet, for hospital nursing and security to support updated mortuary procedures to align with best practice models in other HCA facilitieso Communicate with families and explain the bereavement process post-mortemo Handled escalation issues for histology technicians when the histology manager resignedo Reviews/Updates hospital policies and procedures for Histology Laboratory and Morgue Procedureso Implements Quality Control in Histology Laboratory to reduce risk occurrences for Products of Conception (POC) and Fetal Demise Cases > Conduct deep dive analysis into occurrences and provide feedback/coaching for prevention o Facilitate the transport of decedent to funeral homes and assist the funeral home with theadministrative documentation needed for filing a death certificate

Provided exceptional assistance to families, counselors, teachers, and students on the transition and application process to college.

Master Of Education - Med, Higher Education/Higher Education Administration, 4.00

Bachelor'S Of Science, Ecology And Evolutionary Biology, 3.600