Heba Mongy Email & Phone Number

New Cairo, Cairo, Egypt

• Supervise the front desk team and stages coordinators to ensure that all the parents requirements are responded appropriately.• Be proactively involved in all school events .• Attend the parents meetings to solve any issue and response to parent's inquiries. • Solve parents and students problems .• Evaluate teacher’s performance to recruit new stuff. • Working proactively in implementing school plans.• Inform parents with all school notes and memos.• Act as a link between the school management,staff and parents

New Cairo, Cairo, Egypt

• Develop a creative learning community across the school • Have knowledge, understanding and enthusiasm for creative teaching and learning as a key to raising achievement, aspiration and motivation. • Involve parents, governors and other members of the community extensively throughout the program • Act as a facilitator in school, able to translate the school vision for creative learning into practical implementation • Solve pupils and parents problems • Coordinate between teachers and parents and between teachers of all subjects • Deliver daily messages from the parents and feed them back with the response • Motivate and discipline pupils on their behavior • Monitor teachers and be sure that they are working on the right track • Organize school events

New Cairo, Cairo, Egypt

• Acting as a financial service professional being the primary point of contact for most bank customers: • Make incoming wire transfers. • Make outgoing wire transfers inside and outside Egypt. • Solve customer problems through sending swift messages to other banks. • Perform general office duties such as filing, answering telephones, and handling routine correspondence. • Comply with federal, state, and company policies, procedures, and regulations.

Cairo, Egypt

• Answer inbound calls as well as assist customers who have specific inquiries • Build customer’s interest in the services and products offered by the company • Provide personalized customer service of the highest level • Update the existing databases with changes and the status of each customer/prospective customer • Arrange for the dispatch of products, information packages, brochures etc. to clients and other interested parties • Follow up the calls of the client with clerical duties which includes faxing, filling up paperwork, doing checks on credit references as well as liaising with other departments • Analyze the various parts of a problem properly and develop logical solutions

Diploma Of Education, Human Resources Management/Personnel Administration, General, Excellent

Licentiate Degree, Mass Communication/Media Studies, Good