Heba Soliman Email & Phone Number

Cairo, Cairo Governorate, Eg

Egypt

Saudi Arabia

Cairo, Egypt

- Review & analyze the requirements - Estimate the time needed for the quality tasks in the projects- Design and review manual test cases in a descriptive, structured, and understandable way whatever for Web or Mobile projects- Execute test cases and Change their status to be Passed or Failed- Insert issues in a clear and accurate way on the bug tracking tool (JIRA)- Ensure from clear communication with software developers and ensure complete resolution- Track all the bugs until close them- Analyze test results & write detailed test reports that accurately describe the project status- Ensure the commitment of predefined testing schedules and Test Plan

- Review & analyze the requirements- Estimate the time needed for the quality tasks in the projects- Design and review manual test cases in a descriptive, structured, and understandable way- Ensure the proper execution of test cases and reporting their results- Insert issues in a clear and accurate way on the bug tracking tool (Jira) and tracking them until closure- Ensure the commitment of predefined testing schedules

- Review & analyze the requirements and Estimate the time needed for the quality tasks in the projects- Design & execute test cases for software tools and websites to verify the product functionality according to user’s requirements- Write clear and concise bug reports and scenarios to ensure a clear communication with software developers and ensure complete resolution- Analyze test results & write detailed test reports that accurately describe the project status- Follow up on the test plan and track all bugs.

Egypt

- Compare the original manuscript and the electronic version and check if there is a differencebetween the versions to ensure the accuracy of the figures content- Edit vector and photos figures using Illustrator, Photoshop and ChemDraw according toHindawi’s in‐house style- Convert the figures as SVG and the EPS respectively to generate the figtest.pdf- Revise the Figtest.pdf and compare it with the original one (the original manuscript and/orthe electronic version) to assure that the figtest.pdf is formatted according to Hindawi’s inhousestyle- Upload the finalized figures (figtest.pdf and ZIP folder) on the Content Production System(CPS) to be revised by the Proof reading team to add their corrections- Apply the corrections of the proof reading/ copyediting and/or the finalization teams inorder to finalize the manuscript

Egypt

- Experienced with tools such as Photoshop, Illustrator.- Providing e-Brochures, Flyers, Posters.- Create images that identify a product or convey a message- Responsible for finding solutions and creating innovative designs its visual effects with a positive reaction.- have the ability to communicate your ideas clearly to Products manager

Egypt

- Handling customer complaints on the CRM- Following Call Centre guidelines- Manage large amounts of outbound calls in a timely manner.- Follow communication “scripts” when handling different topics.- Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.