Heba Asaad Email & Phone Number

An experienced Solutions Engineer with a demonstrated history of working in the computer software industry. Skilled in Talent Management, Sales, Customer Relationship Management (CRM), and Team Building. Strong human resources professional with a BS in Business Management from the American University College of Science and Technology. A Chartered Institute of Personnel and Development (CIPD) Certified HR Associate. - As a business development coordinator and trainer and then business development executive and trainer, I was responsible for qualifying leads and initiating initial contact. Conducted product demos and trainings for clients. Also trained many of our partners and was their first sales support contact. - As a strategic client adviser, I worked closely with clients to review their processes, discuss challenges and suggest ways to use our Talent solution in a more efficient way. I also worked with clients on upsell opportunities and conducted several training sessions. I was also the first sales support contact for our partners in EMEA. Helped them with demos, RFPs and product questions.- As a solution engineer, I was the direct sales support for the direct sales teams as well as the partners in EMEA and APAC. Did a lot of clients’/prospects’ discovery meetings, process analysis and product demonstrations. Was responsible for answering RFPs. Also participated in project coordination in different occasions with the different team members. Built good relationships with the different teams internally as well as prospects and customers. Worked closely with the talent product management team at different occasions on new product enhancements. Cross-trained on some of our ERP products which increased my knowledge and helped me bridge the gap between these two worlds.

Listed skills include Training, Business Development, Strategy, Management, and 42 others.