Dynamic and results-driven hospitality professional with a proven track record of delivering exceptional guest experiences in a prestigious 5-star hotel setting. Currently pursuing a Bachelor’s degree in Business Management, showcasing a dedication to personal and professional growth. Known for meticulous attention to detail and a keen eye for enhancing operational efficiency.Proficient in strategic time management, successfully balancing work commitments and academic pursuits while maintaining a stellar 3.5 GPA. Actively involved in driving success within my family’s hospitality business, overseeing operations at a 3-star hotel with a breathtaking sea view and a charming hostel.Passionate about exceeding guest expectations and maximizing satisfaction, consistently achieving 5-star ratings and positive reviews. Eager to leverage my hands-on experience, academic background, and commitment to excellence to contribute to continued success and growth.
Sheraton Amman Al Nabil Hotel
View- Website:
- marriott.com
- Employees:
- 206259
-
Guest Experience ExpertSheraton Amman Al Nabil Hotel -
Guest Experience ExpertSheraton Amman Al Nabil Hotel Apr 2024 - PresentJordanAs a guest relations agent at the Sheraton Amman Al Nabil Hotel, I play a crucial role in delivering exceptional service that aligns with Marriott standards. My responsibilities include welcoming guests upon arrival, addressing their inquiries and concerns, ensuring smooth check-ins and check-outs, and facilitating special requests to enhance their stay. I coordinate with various departments to meet guests' needs, maintain accurate records of interactions, and proactively seek feedback to improve service quality. My goal is to create memorable experiences by providing personalized and attentive service, ensuring guests feel valued and well-cared for throughout their stay. -
Guest Relations AgentLe Royal Hotels & Resorts - Amman May 2023 - Jun 2024Amman, Jordan
Heba Faroun Education Details
-
Business Administration
Frequently Asked Questions about Heba Faroun
What company does Heba Faroun work for?
Heba Faroun works for Sheraton Amman Al Nabil Hotel
What is Heba Faroun's role at the current company?
Heba Faroun's current role is Guest experience expert.
What schools did Heba Faroun attend?
Heba Faroun attended Al-Balqa' Applied University Bau.
Who are Heba Faroun's colleagues?
Heba Faroun's colleagues are Brenda Frye, Amira Jenkins, Jewels Schultz, Mingpu Ma, Linda Aprilia, Christian Grillot, Fauzia Khan.
Not the Heba Faroun you were looking for?
-
Heba Faroun
British And American Programme Coordinator Cambridge Certified Programme Leader( Diploma In Teaching And Learning)In English And Arabic, Science And Math Coordinator,And Physics Teacher At Universal Civilization AcademyJordan -
-
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial