Heba Faroun

Heba Faroun Email and Phone Number

Guest experience expert @ Sheraton Amman Al Nabil Hotel
Heba Faroun's Location
Amman, Amman, Jordan, Jordan
About Heba Faroun

Dynamic and results-driven hospitality professional with a proven track record of delivering exceptional guest experiences in a prestigious 5-star hotel setting. Currently pursuing a Bachelor’s degree in Business Management, showcasing a dedication to personal and professional growth. Known for meticulous attention to detail and a keen eye for enhancing operational efficiency.Proficient in strategic time management, successfully balancing work commitments and academic pursuits while maintaining a stellar 3.5 GPA. Actively involved in driving success within my family’s hospitality business, overseeing operations at a 3-star hotel with a breathtaking sea view and a charming hostel.Passionate about exceeding guest expectations and maximizing satisfaction, consistently achieving 5-star ratings and positive reviews. Eager to leverage my hands-on experience, academic background, and commitment to excellence to contribute to continued success and growth.

Heba Faroun's Current Company Details
Sheraton Amman Al Nabil Hotel

Sheraton Amman Al Nabil Hotel

View
Guest experience expert
None
Website:
marriott.com
Employees:
206259
Heba Faroun Work Experience Details
  • Sheraton Amman Al Nabil Hotel
    Guest Experience Expert
    Sheraton Amman Al Nabil Hotel
  • Sheraton Amman Al Nabil Hotel
    Guest Experience Expert
    Sheraton Amman Al Nabil Hotel Apr 2024 - Present
    Jordan
    As a guest relations agent at the Sheraton Amman Al Nabil Hotel, I play a crucial role in delivering exceptional service that aligns with Marriott standards. My responsibilities include welcoming guests upon arrival, addressing their inquiries and concerns, ensuring smooth check-ins and check-outs, and facilitating special requests to enhance their stay. I coordinate with various departments to meet guests' needs, maintain accurate records of interactions, and proactively seek feedback to improve service quality. My goal is to create memorable experiences by providing personalized and attentive service, ensuring guests feel valued and well-cared for throughout their stay.
  • Le Royal Hotels & Resorts - Amman
    Guest Relations Agent
    Le Royal Hotels & Resorts - Amman May 2023 - Jun 2024
    Amman, Jordan

Heba Faroun Education Details

Frequently Asked Questions about Heba Faroun

What company does Heba Faroun work for?

Heba Faroun works for Sheraton Amman Al Nabil Hotel

What is Heba Faroun's role at the current company?

Heba Faroun's current role is Guest experience expert.

What schools did Heba Faroun attend?

Heba Faroun attended Al-Balqa' Applied University Bau.

Who are Heba Faroun's colleagues?

Heba Faroun's colleagues are Brenda Frye, Amira Jenkins, Jewels Schultz, Mingpu Ma, Linda Aprilia, Christian Grillot, Fauzia Khan.

Not the Heba Faroun you were looking for?

  • Heba Faroun

    British And American Programme Coordinator Cambridge Certified Programme Leader( Diploma In Teaching And Learning)In English And Arabic, Science And Math Coordinator,And Physics Teacher At Universal Civilization Academy
    Jordan
  • Heba Faroun

    Student At Al Hashmia
    Jordan
  • Heba Faroun

    Hr Consultant At Palestine Investment Fund
    Palestinian Authority

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