- Develop fair HR policies and ensure employees understand and comply with them.- Implement performance review procedures (semi-annually) and 360 degree evaluations, and suggest training and/or mentoring requirements.- Assess training needs, coordinate learning and development initiatives for all employees.- Oversee the recruitment function and implement effective sourcing, screening and interviewing techniques.- Measure employee retention and turnover rates.- Oversee daily operation in HR department and handle employee relations.- Responsible to monitor employee leaves and attendance.- Employee compensation and benefits review/analysis and comparison to the market.- Payroll & calculations responsibility.- Renewals of all staff employment contracts with 3 month notice to management.- Documentation of all hiring documents in HR files.- Update job descriptions, organizational structure and internal policies.- Handle employee satisfaction surveys.- Ensure proper training courses are arranged and communicated to employees.- Handling offer letters and orientation process for new comers.

>>Recruitment and Outsourcing• Oversee the recruitment function by screening, interviewing and selecting qualified candidates by coordinating with relevant managers.• Create job offers, employment contracts for new hires.• Plan and conduct new employee’s orientation to promote effective assimilation into the work unit and support company’s goals and objectives.• Schedule briefing for new staff members to know their roles, work flew and process.• Monthly updating and reporting the recruitment report.>>Organizational Development• Create and update Job Description, Specification, Organizational Structure and Internal Regulation.• Update and maintain Company’s policies and procedures and ensures that they are followed.• Run employment satisfaction survey, Exit interviews…etc.• Create and update HR forms, HR reports, and selection tests.• Plan and execute socializing events and activities for employees.• Handle HR daily operations.• Work side by side with management team to resolve employee relations matters. • Design and Create Attendance, Leaves, Permissions, and Payroll Systems.• Participate in company’s strategic planning with top management.• Build and design HR department from scratch.>>Training & Development• Train and coach new comers in the HR team.• Define clear career path aligned with company’s business objectives.• Conduct training needs assessments to determine where gaps exist in current employee performance.• Assist in setting training and development plans to enhance employee performance.• Assess different training outlines to ensure that learning objectives are covered by training courses.• Manage internal training courses.>>Performance Management• Provide information and assistance to staff, supervisors and managers on human resource and work related issues.• Oversee personnel and Admin Teams.

• Handling internal and external job posting.• Responsible for filtering and screening C.Vs, selecting short listed applicants and scheduling interviews with them.• Responsible for establishing a recruitment database, filing and archiving memos, C.Vs, correspondence and other documents.• Attending job fairs to represent the company, meet prospective candidates and receiving their C.Vs.• Preparing PowerPoint presentations for training.• Handling internal communication between HR department and other departments.• Dealing with other companies when required.• Draft, prepare, distribute and follow-up with various correspondence • Handling telephone and email inquiries and respond as appropriate.• Coordinating schedules of meetings and interviews and update calendars accordingly.• Managing all day to day administrative tasks.• Participating in other activities at the discretion of management.

HR Activities:•Create, revise and update job descriptions•Assist in developing and updating Organization Chart•Coordinate interviewing, references, and documentation for staff hiring•Assist in interviewing and selecting employees•Assist in preparing and sending offer packages•Distribute, complete and process paperwork for new hires•Design and implement orientation program for new employees in coordination with the executive manager•Initiate Employee Hand book and code of ethics•Responsible for handling all events such as (Ramadan Iftar / trips / new employee celebration)•Generating HR memos to all employees•Maintain budget spreadsheet that includes salaries and allowancesRecruitment:•Responsible for the establishment and maintenance of recruitment database, developing a pool of candidates for current and future staffing needs•Create and develop interview’s tests and applications•Receive and record job vacancy’s information from clients through PRF•Write and place job advertising in appropriate internet sources•Responsible for screening CVs, selecting short listed CVs, contacting candidates and interviewing them “1st interview”•Manage and prepare interview’s tests and applications and create a shortlist of candidates and matching them with clientsTraining:•Assist in research and preparation of PowerPoint presentations and materials•Manage and maintain training facilities and equipment•Make drafts of training documents•Send training documents to training manager to review and approve•Schedule and coordinate training classroom, schedule location, date & time, and attendance•Responsible for maintaining a library of training books, videos, and PowerPoint•Organize training manuals and guide course materials such as handouts and visual materials•Prepare proposals for “training classroom – training programs - …”Consultations:•Assist in preparing business proposals / presentations•Attend client meetings, analyze statistics and writing reports

Office Management:* Manage the day-to-day operations of the office.* Prepare and modify documents including correspondence, reports, drafts, memos and email.* General clerical duties including photocopying, fax and mailing.* Sort incoming mail, faxes, and courier deliveries for distribution; prepare and send outgoings.* Purchase, receive and store the office supplies ensuring that basic supplies are always available.* Provide secretarial and administrative support to management and other staff.* Coordinate the maintenance of office equipment.* Manage calendars, meetings and events arrangements.* Manage projects and conduct research.* Manage inventory of assets, sourcing for suppliers and submitting invoices.* Training and supervising other support staff.* Schedule and coordinate meetings, interviews, events and other similar activities.* Maintain databases and recording data.* Maintain hard copy and electronic filing system.* Ensure rules and procedures in place regarding working hours, lunch, office closure and communications.Financial Department Assistance:* Assist in preparing financial reports and data as required.* Administer petty cash according to established procedures and paying invoices.* Maintain accurate daily accounting of fees, and other revenue.* Prepare expenses reports as required.* Month end duties as required.* Undertake other duties such as banking deposits, credit control and payroll functions.Board support:* With the Executive Manager, prepare meetings agendas and supporting material for distribution.* Support the Board with meetings, and other arrangements.* Draft minutes of Board meetings for review by the Executive Manager.* Compile statistical information for Executive Manager as requested.* Work closely with the Board to identify and suggest solutions on how to improve the company and its departments.