Hebe Kistemaker Email & Phone Number

Rotterdam, Zuid-Holland, Nederland

Rotterdam, Zuid-Holland, Nederland

Verantwoordelijk voor het bewaken van de efficiëntie en het rendement van alles wat te maken heeft met publiekszaken, de winkel en het horeca gedeelte. Waaronder ook de bijbehorende back office/administratie, het opstellen van plannen en begrotingen, inkoop voor winkel en horeca, maar ook het opstellen van draaiboeken voor grote interne evenementen. Leidinggevend aan 3 medewerkers en ca. 25 vrijwilligers. Focus op verhogen van de gastbeleving op alle fronten (ook online). Daarnaast verantwoordelijk voor alle social media en ondersteunend voor collega Marketing m.b.t. het onderhouden van de website (Wordpress) en communicatie rondom eigen evenementen.

Londen, Verenigd Koninkrijk

Responsible for all Key Accounts: Selfridges, Harrods, John Lewis, Net a Porter, Fenwick, Harvey Nichols etc. Focus on strategic plan per account to develop sales.

Area Retail manager for 7 retail en outlet stores in the Benelux countries. Responsible for development and follow-up of plans per store. Establishing KPIs and analyzing turnover figures. In charge of establishing and maintaining yearly forecasts, marketing- and personnel budget and commercial calendar. In addition, determining the collection composition, stock levels and deliveries. Everything in close collaboration with shop managers and their teams. Reported to Global Retail Director and retail team at HQ in Germany.

Nl - Be

Responsible for all department stores in NL and BE: De Bijenkorf (7 stores), Hudson's Bay (10 stores) and Inno in Belgium (16 stores). Manager of 2 other managers in Belgium and 10 shop-in-shop counter managers. I used my knowledge about department stores to make a plan per account and to achieve a higher turnover level. Develop KPIs for the teams.

Amsterdam En Omgeving, Nederland

Start at FALKE, responsible for department store 'de Bijenkorf. Hired a complete new team consisting of 5 counter managers and 7 saleswomen. I was a key indicator for the Bijenkorf buyers in terms of collection, discount, stock and delivery. Build 12 shop-in-shops and gave 45 product training courses in one year.

Den Haag En Omgeving, Nederland

Sales manager womenswear, lingerie, hosiery, swim- and nightwear. Manager of 1 assistant floor manager, team of 15 sales members and 15 consignment / concession partners. Great learning moment in terms of turnover and figure analysis. Initiated a total makeover / refurbishment of my lingerie department, and realized all plans in close collaboration with Bijenkorf HQ store designers and buyers.

Breda

Daily motivating 1 assistant manager and team of 10 saleswomen from a commercial point of view. Focus on turnover, administration, stock, deliveries, customer service and coaching in fittingroom advice.

Rotterdam

Amsterdam En Rotterdam, Nederland

Store Representive and sales advisor in lingerie.

Amsterdam En Omgeving, Nederland

Sales advisor womenswear

Amsterdam En Omgeving, Nederland