Managing customer experience, overseeing daily commercial operations of railway. Lead and motivate a team of volunteers and staff. Planning, executing and overseeing events, weddings and private functions. Solely responsible for all forms of marketing, including digital, socials and print.

Responsible for handling event enquiries and bookings, including private venue and coach hire, group travel bookings, educational visits. private functions and weddings. Solely responsible for the marketing and social media channels of Bodmin Railway. Working closely with the Business Manager to develop creative and strategic plans for future events, to support the charitable aims and vision of the Railway.

Experience12 is a pop-culture marketing agency that connects entertainment brands with consumers through engaging experiences. With clients including Warner Bros, Paramount Pictures, Amazon Prime Video and Jagex, we're no strangers to entertainment.During my time at Experience12, I was solely responsible for the managing and delivery of the Advent Calendar 2019 project, which was extremely successful, featuring in Campaign Live's top agency advent calendars of 2019. This taught me a lot about working closely with artists and project timelines.I was fortunate to work on many live events, gaining knowledge and experience in both the accounts and production team. As well as being involved with recruitment selection, I attended and contributed to the company's corporate annual strategic meeting.

Working for a highly successful catering company has given me an early insight into the events industry. Mostly catering for weddings, the job role is demanding and requries me to have excellent time management, but is very rewarding. The duties include: table decortation, assisting the chefs with food preparation for all courses, welcoming and conversing with guests and waitressing.