Heber González

Heber González Email and Phone Number

Strategy Technology Manager @ Accenture Argentina
Argentina
Heber González's Location
Argentina, Argentina
Heber González's Contact Details

Heber González personal email

n/a
About Heber González

Highly motivated and broadly trained IT specialist experienced in delivering technical solutions with a special focus on Data Center IT Infrastructure and Cloud Technologies. Demonstrated ability in teaching, teamwork, problem-solving and communication skills. Also "enjoying" important communication skills to delivering conferences and presentationsResults Oriented, Interpersonal skills with different levels of corporate, Strategic Outsourcing/Offshore. Coaching and Mentoring. Motivate and supervise Project Team members and influence them to take positive action and accountability for their assigned work.Technical Project Leader competences, Leadership DevelopmentBusiness Strategy, Risk Management, Stakeholder Management, Project Management, Project Planning, Project Delivery, Project Control, High Yield, Agile / Scrum expertise, Experience working with cross-located teams.Team Management, IT Architectural Design, Analytical Skills, Customer Relationship ManagementPressure Handling, Time Management, Sociable & friendly, Consulting experience, Service DeliveryDeliverable quality, Negotiation, Business Planning, Entrepreneurship, Dispute ResolutionGood command of written & spoken English as a second languageTechnical Skills:Omnichannel Strategy ManagementData Centers Migrations Strategy ConsultingMicrosoft Cloud Technologies Specialist(Office 365)Microsoft AzureSystem ManagementIT Processes, Messaging and Collaboration Services with experience in local and wide area networksRCA Root Cause AnalysisProject Management with ITIL: Incident Management, Problem Management, Change Management and CMDB implementations.

Heber González's Current Company Details
Accenture Argentina

Accenture Argentina

View
Strategy Technology Manager
Argentina
Website:
accenture.com.ar
Employees:
6524
Heber González Work Experience Details
  • Accenture Argentina
    Strategy Technology Manager
    Accenture Argentina
    Argentina
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  • Accenture Argentina
    Transformation Excellence Manager
    Accenture Argentina May 2022 - Present
    Argentina
    Lead severals teams (Program & Project Managers, Sr. IT Consultants) bringing management and delivery support.In charge of overseeing multiple projects simultaneously.Design IT consulting service proposals.Facilitate Scrum events ,and other trainings, project activities. Lead Steering committees.Contract management (fixed price, T&M, staff augmentation).Bid management.
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  • Xenturio
    Member Of The Board Of Advisors
    Xenturio Feb 2022 - Present
    Argentina
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  • Bb
    Pmo Director
    Bb Aug 2021 - May 2022
    Buenos Aires, Argentina
    Lead five teams. Project Leaders with people in charge (Multriscreens, Price & Plans, Content Validation, Platform Validation & UX Team).In charge of overseeing multiple projects simultaneously.Risk, Problem & Change Management.Facilitate Scrum events and other project activities. Lead Steering committees.T&M.Staff augmentation.
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  • Walmart
    Líder Soporte Integral De Sistemas (Punto De Venta, Microinformática, Mesa De Ayuda, Aplicaciones)
    Walmart Mar 2021 - Aug 2021
    Argentina
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  • Walmart
    Level 2 Pos Support Leader | Agile Coach
    Walmart Aug 2019 - Mar 2021
    Argentina
    In the management of the team, the focus is providing software solutions that improve the health of the IT Infrastructure of the Point of Sale, and that is reflected in the volume of transactions that generate revenue for the stores.KPIs development to measure the performance of the solutions, evaluate the return on investment and manage the support team that attends incidents.I prepare executive presentations for the startup of each project and manage the ongoing implementation.My role brings value in the design of IT strategies, with extensive knowledge of Retail, providing consultant perspectives in each decision on the hiring of staff, the reskilling of team members, coaching for their empowerment in the role and vision of the business to transform IT area into an ally of the Operation through Digital Transformation.
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  • Walmart
    Sr. Technical Project Manager
    Walmart Feb 2019 - Jul 2019
    Argentina
    Point of Sale IT Project Management KPI DesignData AnalyticsPresentations Scooping Process Management Business Impact AnalysisRisk Management Change ManagementEnterprise BusinessCustomer Engagement
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  • Boostribe
    Strategic Partner
    Boostribe Sep 2020 - Jan 2021
    Buenos Aires, City Of Buenos Aires, Argentina
    Where entrepreneurial talent connects, grows and feels at homeNon-traditional learning experiences for early stage entrepreneurs, throughout the region.Fellowship Program Oct 2020.
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  • Xelcon
    Co-Founder & Cto | Global Data Center Advisor | Management Consulting
    Xelcon Jan 2008 - Dec 2018
    Argentina
    Consulting services and IT project management support. I advise the clients to "make changes happen", with a focus on improving their business.I re-run their processes to find points of improvement, I design correction plans and I contribute value by training and mentoring the client's staff so that they achieve their greatest potential.Some of the technical and non-technical activities that I usually perform to clients inside and outside Argentina, both in English and Spanish, are:Office Operation Startup in the region.Omnichannel Strategy Management - EcommerceIT Services Delivery Management and Strategy Design.Businesses and Alliances generation.Mentoring, Training and Team Coaching.Software & Infrastructure Project Management.Re-engineering and optimization of IT infrastructures and business applications.Data Center Migrations Strategies and Consulting Services..Making technical and non-technical training.I have participated as IT Business Consultant & Project Manager in corporate clients of the following industries such as:Retail (Casa Tia, Supermercados Norte, DIA Supermercados, Blastein, Cencosud, Carrefour).Telecommunications (Telefónica de Argentina, Movistar, Level3, Grupo Datco).Food and Beverages (Grupo Arcor, Cartocor S.A., Cervecería Quilmes Arg, AB InBev Brasil).Banking (Citibank, Banco Macro, Banco Columbia).Technology (IBM Argentina, IBM Spain, Microsoft Argentina).Energy (YPF, Edenor, Sinopec, Pampa Energía).
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  • Kpmg Argentina
    Sr. Technical Project Manager | Scrum Master
    Kpmg Argentina Mar 2017 - Jan 2018
    Argentina
    I have worked as Senior IT Advisor, with the role of Project Manager in multinational clients, on projects of regional, global scope, and carrying out the following activities:Project:Implementation of a large ESB software solution in the field of Telecommunications. Kanban Coach. Role: Sr. Project Manager | Scrum MasterRedesign of the organizational structure of the area in its startup.Planning, management, and control of sub-projects, with focus on problem management (ITIL v3.0).Provide support to the management of each head of fronts.Definition and management of KPIs, executive presentations and performance boards.Scrum Coach and implementer of agile methodologies in the management of each front.
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  • Kpmg Argentina
    Infrastructure Data Center Technical Lead
    Kpmg Argentina Jan 2016 - Feb 2017
    Argentina
    Project:migration program leadership, from Buenos Aires to San Pablo, Brazil.Role: Technical Project LeaderDesign and presentation of the global migration strategy, including all the IT Infrastructure and business applications.Sizing of the technical equipment necessary to face the management of the project.Manage participation and coordination of all providers involved in migration.Validate the technical proposals of Infrastructure of the destination Datacenter.Manage the identified risks and the action plans of the Program and the sub-projects.Train the team of consultants in charge, in processes and technological aspects.
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  • Level 3 Communications
    Latam And Caribbean Data Center Manager
    Level 3 Communications Dec 2013 - May 2015
    Argentina
    Lead a team of Data Center Operations in each country.Responsibility scope: USA (Miami), Panama, Costa Rica, Mexico, Ecuador, Colombia, Brazil, Peru, Chile y Argentina.People, process, and project management.I was responsible for the management of the services provided by the Data Centers in each country.I led the teams of Data Center specialists that support the entire operation.I planned and managed the equipment facilities and measured the efficiency of the services.I developed the strategic roadmap for the infrastructure investments of each Data Center, participating in the technical and commercial discussions with each supplier.
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  • Level 3 Communications
    Latam It Project Manager
    Level 3 Communications Mar 2012 - Nov 2013
    Argentina
    Regional Project Leader for LATAM IT Infrastructure Environment. Creation and design plans for technologies integration across forest with Microsoft Lync Server 2010, UC Technologies, Voice & Data, Wireless, Network Management, Microsoft Exchange Server 2010, Business applications and non-Microsoft environment.I designed plans for the integration of technologies in the entire infrastructure of both companies (Global Crossing and Level3 Communications).Defined migration strategies and technical procedures.Led the creation and implementation of the regional services catalog.Total responsibility for implementation of the project in accordance with the project specification, approved by the management.Make suggestions as to how to simplify IT Infrastructure management.Regular reporting to management and stakeholders.Lead the development of a Disaster Recovery Plan for business continuity.Design and implementation of service catalog for ManageEngine Services Desk Plus application (ITIL compliant)
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  • Dia Argentina
    Store Director
    Dia Argentina Jan 2008 - Nov 2012
    Buenos Aires, Argentina
    As Retail Store Director I was responsible for every aspect of the day-to-day supervision of retail outlets, including point of sales, staff, stock and resources management.I been oversee daily operations at our store. I supervised the operational and organizational standards of the store. Other Main Responsibilities:Organize all store operations and allocate responsibilities to personnelSupervise and guide staff towards maximum performancePrepare and control the store’s budget aiming for minimum expenditure and efficiencyMonitor stock levels and purchases and ensure they stay within budgetDeal with complaints from customers to maintain the store’s reputationInspect the areas in the store and resolve any issues that might arisePlan and oversee in-store promotional events or displaysKeep abreast of market trends to determine the need for improvements in the storeAnalyze sales and revenue reports and make forecastsEnsure the store fulfils all legal health and safety guidelines
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  • Grupo Datco
    It Infrastructure Project Leader
    Grupo Datco May 2010 - Feb 2012
    Buenos Aires, Argentina
    Resposable for providing consulting services for Messaging and IT Infrastructure projects in very large companies.Main responsabilities:-Supporting pre sales team perfom quotation, schedules and feasibility study.-Completing and validating the functional specifications with the customer.-Writing the project plan.-Managing customer interface-Managing 3rd party services-Reporting project progress and issues to Datco's management and customers.Implemented solutions: Microsoft Exchange Server 5.5/2000/2003/2007/2010Microsoft Lync Server 2010Microsoft OCS 2007 R2Microsoft Windows 2000/2003/2008 R2, Hyper-V environments
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  • Ibm
    Emea It Infrastructure & Messaging Consultant
    Ibm May 2005 - Dec 2007
    Argentina
    Exchange Administrator - IT Security Specialist Responsible for: Microsoft Exchange Server 5.5, 2000 and 2003 installation, configuration and administration. Design and Implementation of backup policies. IT security responsibilities including messaging, Issues and APARs, Risk & Vulnerability Analysis, DCA Administration (patch management, updates, documentation maintenance). Tools: Microsoft Exchange Server 2000/2003, NAV for Exchange Server, Microsoft Windows 2000/2003, Veritas Backup Exec 9, 10D y 11D.Major achievements: Successful migration from version 2000 to 2003 in several customer environments. Team member in several global delivery projects, where IT positions were transferred from EMEA to Argentina, through conference calls and onsite shadowing.
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  • Helpdesk Soluciones Informáticas
    It Infrastructure Administrator
    Helpdesk Soluciones Informáticas Oct 2001 - Apr 2005
    Argentina
    Customer: InterContinental Hotels GroupNetwork Administrator - Messaging Specialist Responsible for: Microsoft NW Administration (users creation/deletion, privileges, resources administration). Corporate Mail Administrator (backups, user support, HW installation, infrastructure design and maintenance, wifi). Tools: Microsoft Windows 2000/2003, Microsoft Exchange Server 2000/2003, VERITAS Backup Exec 9.Major achievements: Successful network and email migration from Microsoft 2000 to 2003 Server.Customer: Grupo ARCORIT Support Engineer - Network Support Responsible for IT Support on site (PC and Notebook support, backups administration, the main point of contact for telephony providers, hardware providers. Tools: Windows 2000 Server – Windows 2000 Pro – Windows XP Pro - VERITAS Backup Exec 8.6Major achievements: Successful migration from Lotus Notes version 5 to version 6.
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  • Hasar Sistemas S.A.
    It Trainner & Consultant
    Hasar Sistemas S.A. Jan 2000 - Nov 2001
    Argentina
    System Implementation• Responsibilities (Retail system implementations - Analysis and design skills in the various profiles of staff of North-Carrefour Hypermarkets and Auntie. Client Exxel Group). Profiles Stockiest, receivers of goods and operators of computer centers. Tools used: Soft as developed by the company. Teams of Radio Frequency terminals with radio antennas distributed in the halls of sale, deposits and reception. Highlights Achievements: Completion of the successful Project implementation
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  • Citibank
    It Security Analist
    Citibank Feb 2001 - Sep 2001
    Argentina
    IT Support SSrResponsible for IT Security. I worked on the implementation of a storage encryption SW that ensure confidentiality for Bank information.. PROTEC Project– security backups, email and file backups. Tools: Microsoft Windows 98, Microsoft Windows 2000 Professional. Protec.Major achievements: The Project implementation was successful and closed on time.
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  • Te Connectivity
    Engineering Technician
    Te Connectivity Jun 1998 - Apr 1999
    Argentina
    Responsibilities: system operators - analysis and monitoring of engineering projects for electric power decks Automotive - Monitoring, production control cable Category 5, and 5 enhanced AMP. Tools used: AS/400 - Autocad 2000.Highlights Achievements: Design and putting into production bundle of different components of electrical panels for the VW Gol model 1999. Qualify in my post so that the area and the company certifies ISO 9000 and QS 9001.
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Heber González Skills

Windows Server Data Center Itil Microsoft Exchange Disaster Recovery Team Leadership Microsoft Technologies It Service Management Security Hyper V It Management Network Administration Cloud Computing Infrastructure Telecommunications Virtualization Networking Integration Troubleshooting Operating Systems Project Management Dhcp Information Technology Consulting Dns Teamwork Active Directory High Availability System Administration Video Conferencing Cluster Microsoft Certified Professional Pre Sales Management Architecture Server Architecture It Operations Architectures Clustering Consultancy Microsoft Lync Server 2010 Microsoft Exchange Server 2010 Software Documentation Strategy

Heber González Education Details

Frequently Asked Questions about Heber González

What company does Heber González work for?

Heber González works for Accenture Argentina

What is Heber González's role at the current company?

Heber González's current role is Strategy Technology Manager.

What is Heber González's email address?

Heber González's email address is he****@****ail.com

What is Heber González's direct phone number?

Heber González's direct phone number is +186556*****

What schools did Heber González attend?

Heber González attended Universidad De Palermo, Axon Training (Argentina), Universidad Tecnológica Nacional, Apoc - Asociación Profesional De Oratoria Contemporánea, Instituto De Formación En Tecnología It College S.a., Iae Business School, Universidad Católica De Salta.

What are some of Heber González's interests?

Heber González has interest in Family, Social Services, New Technology, Education, Management Training, Poverty Alleviation, Science And Technology, Sports, Professional Relationship, Friends.

What skills is Heber González known for?

Heber González has skills like Windows Server, Data Center, Itil, Microsoft Exchange, Disaster Recovery, Team Leadership, Microsoft Technologies, It Service Management, Security, Hyper V, It Management, Network Administration.

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