Heberte Resende Email & Phone Number
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Heberte Resende is listed as Account Executive | Project Management | Sales | Commercial | Portfolio Management | Upsell and Cross-sell | CRM | Negotiation | Customer Retention | Strategy | Data Analysis | Team Management | Relationship | SaaS at Doctoralia Brasil, a with 301 employees, based in Salvador, Bahia, Brazil. AeroLeads shows a matched LinkedIn profile for Heberte Resende.
Heberte Resende previously worked as Executivo de vendas sênior at Doctoralia Brasil and Account Growth Manager at Pipefy. Heberte Resende holds Gestão De Projetos from Mba Usp/Esalq.
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About Heberte Resende
Professional with 11 years of experience in the commercial area and 4 years in the SaaS market, having managed a portfolio of over 80 large accounts, identifying upsell and cross-sell opportunities. Additionally, I managed 500 medium and small accounts, understanding the needs of different segments.I hold a degree in Production Engineering, a Bachelor of Science and Technology, and am currently pursuing a Postgraduate degree in Project Management. I have knowledge in account management, CRM, negotiation, customer relationships, Microsoft Office, and advanced English.Throughout my career, I generated over 500,000 USD in revenue from existing account expansions, acting as the focal point for clients and coordinating with internal areas to solve problems and optimize solution usage. I identified expansion opportunities with a focus on results.I have solid experience in managing the sales cycle, ensuring the achievement of commercial objectives. In active prospecting through various channels, such as cold calls, emails, and WhatsApp, I maintained a conversion rate of over 95% in meetings, standing out as a top performer in the company.I am passionate about technology and believe in the transformative power that innovative solutions can have on people's lives, providing practicality, autonomy, and time optimization. My motivation is to find and implement solutions that not only meet the immediate needs of clients but also anticipate future challenges, promoting a positive and lasting impact.Contact email: hebertejr@msn.com
Heberte Resende's current company
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Heberte Resende work experience
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Account Growth Manager
— Manage a portfolio of 80 strategic and global medium to large accounts with a total value of $70,000 per month, focusing on long-term relationships and directly engaging with executives to identify opportunities.— Generate over 500,000 USD in recurring revenue from new account expansions.— Implement cross-sell strategies, expanding the tool to different areas within client.— Conduct over 12 monthly negotiations with large clients and 50 with small and medium accounts.— Build long-term relationships by holding over 900 service meetings, including bimonthly visits to other states to ensure the best customer experience.— Utilize written and verbal communication with clients, with the ability to present to diverse audiences.— Manage the sales cycle and ensure the achievement of commercial objectives with organizational, planning, and discipline skills, in addition to analyzing performance indicators and KPIs.— Implement complex consultative sales using SPICE and FORCE Management methodologies for demands.— Coordinate account expansion projects, promoting upsell and cross-sell to enhance client use of the solution.— Conduct more than 10 bi-monthly in-person visits in São Paulo, strengthening relationships with key clients.— Work with a portfolio of 500 small and medium accounts, generating between $50,000 and $100,000 monthly.— Demonstrate and validate the tool using AI resources, building business cases with measurable ROI.— Coordinate multidisciplinary work with finance, implementation, customer success, and support areas.— Analyze data with technical and analytical capabilities to interpret sales and performance data.— Report and manage revenue, customer, and results KPIs, documenting processes and providing analytical insights.— Led a high-touch engagement project for unresponsive clients, creating automated communication processes.— Define customized strategies for companies across various segments, including industries, startups, and services.
Sales Development Representative
— Conduct active prospecting through various channels, including cold calls, emails, and WhatsApp, contacting leads monthly to identify business opportunities and support client guidance until closure.— Schedule and manage over 40 monthly meetings with potential strategic clients, consistently maintaining a high conversion rate, standing out as Top Performer 2021 and distinguished winner of the Trainee Program.— Conduct initial consultative qualification of leads in the sales funnel, prioritizing those with the greatest adherence to the tool.— Manage and analyze customer demands, evaluating their fit with the company's services and the lead's needs.— Use Salesforce and Sales Loft to record and track prospecting activities and communication with leads.— Conduct market research and internal analyses to define and refine the ideal customer profile, guiding strategies.— Generate content for potential and current clients, increasing engagement, conversion, and retention in the sales cycle.— Utilize time management and task prioritization tools, handling a high-volume routine.— Structure customer management strategies, prioritizing the most promising according to identified opportunities.— Be the winner of a professional exchange in Silicon Valley for exceptional performance, being a pioneer in the sector.— Support client guidance until closure, acting as a strategic bridge between clients and the sales team.— Develop deep knowledge about different industries and their main challenges through constant interactions.— Direct and customize sales efforts for specific verticals, such as the IT area, analyzing opportunities for product implementation and adaptation.— Manage and constantly optimize tech touch and soft touch cadences for efficient client prospecting, analyzing engagement and conversion metrics to maximize results.
Project Manager
— Lead a software development team, composed of developers, PMs, and analysts, ensuring project delivery on time and with client satisfaction.— Plan and structure tasks, deadlines, and responsibilities using agile methodologies like Scrum, conducting sprints.— Coordinate the execution of 10 major projects lasting over 2 years, holding daily and weekly progress monitoring meetings to ensure compliance and client success.— Manage projects by integrating different areas such as development and product, ensuring alignment of activities.— Achieve the company's largest sale to date, valued at R$ 150,000, and successfully complete software projects.— Actively participate in the client closing process, from prospecting to contract finalization.— Manage risks and proactively solve problems to ensure the continuous success of projects.— Coordinate and monitor execution and delivery deadlines, ensuring goals and project quality are met.— Research and test market tools to select the most suitable and effective for each project.— Conduct daily and weekly meetings with the team, validating progress and planning the next steps.— Lead projects involving different development areas and the product team, promoting synergy.— Maintain direct contact with clients for validation and follow-up at various project stages.— Report directly to senior leadership on project status and deliveries, providing strategic insights.— Implement and optimize development processes to increase efficiency and delivery quality.— Promote a culture of innovation and continuous improvement within the development team.
Estagiário De Produto
Scholarship Holder
— Engaged in a scientific research project focused on "Computational Intelligence Approaches Applied to Process Quality Control."— Supervised by Professor Angelo Marcio Oliveira Sant'Anna.
Sales Executive
— Manage a portfolio of approximately 50 clients to enhance brand presence in the market.— Prospect new clients to expand the brand's sales points in the operational region.— Oversee accounts valued at R$90,000 monthly, totaling R$1,000,080 annually.— Increase sales from an average of R$70,000 to R$100,000, achieving a 35% growth in regional sales.— Develop close relationships with clients, ensuring technical support for product users and managing reverse logistics processes for automotive batteries in compliance with regulations.— Implement training on proper product use to boost customer satisfaction and loyalty.— Serve as the key contact in client relations, fostering assertive communication.— Maintain regular contact with clients to cultivate a robust network and a loyal customer base.— Analyze the profiles of key clients to develop strategies that meet the needs of large fleet operators.— Increase brand presence in a competitive market by expanding the product portfolio at sales points.— Conduct in-person visits to clients in the Recôncavo region of Bahia, traveling to meet diverse clients.— Physically conduct market research to identify sales opportunities.— Actively offer products by researching companies by segment within cities.— Conduct client training focused on efficient product use to strengthen commercial relationships.— Maintain regular communication with clients, building a large network of loyal customers through strong relationships.
Faturista
Vendedor
Colleagues at Doctoralia Brasil
Other employees you can reach at doctoralia.com.br. View company contacts for 301 employees →
Adriana H De Dominguez
Colleague at Doctoralia BrasilCuritiba, Paraná, Brazil
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ES
Emanoela Santos
Colleague at Doctoralia BrasilCuritiba, Paraná, Brazil
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ES
Edgar Santos
Colleague at Doctoralia BrasilCuritiba, Paraná, Brazil
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LS
Lucas Sandron
Colleague at Doctoralia BrasilSão Paulo, Brazil
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BH
Bruna Hamati Grochocki
Colleague at Doctoralia BrasilCuritiba, Paraná, Brazil
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FM
Fabrício Müller
Colleague at Doctoralia BrasilRio De Janeiro, Brazil
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RZ
Rosana Zakabi
Colleague at Doctoralia BrasilSão Paulo, Brazil
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DC
Dyego Castilho
Colleague at Doctoralia BrasilCuritiba, Paraná, Brazil
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FM
Fernando Mejias Jimenez
Colleague at Doctoralia BrasilCuritiba, Paraná, Brazil
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ES
Erica Stoll
Colleague at Doctoralia BrasilSanto André, São Paulo, Brazil
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Heberte Resende education
Gestão De Projetos
Engenharia De Produção
Bacharel Em Ciência E Tecnologia
Frequently asked questions about Heberte Resende
Quick answers generated from the profile data available on this page.
What company does Heberte Resende work for?
Heberte Resende works for Doctoralia Brasil.
What is Heberte Resende's role at Doctoralia Brasil?
Heberte Resende is listed as Account Executive | Project Management | Sales | Commercial | Portfolio Management | Upsell and Cross-sell | CRM | Negotiation | Customer Retention | Strategy | Data Analysis | Team Management | Relationship | SaaS at Doctoralia Brasil.
Where is Heberte Resende based?
Heberte Resende is based in Salvador, Bahia, Brazil while working with Doctoralia Brasil.
What companies has Heberte Resende worked for?
Heberte Resende has worked for Doctoralia Brasil, Pipefy, Rizer, Fundação Escola Politécnica Da Bahia, and Lider Baterias.
Who are Heberte Resende's colleagues at Doctoralia Brasil?
Heberte Resende's colleagues at Doctoralia Brasil include Adriana H De Dominguez, Emanoela Santos, Edgar Santos, Lucas Sandron, and Bruna Hamati Grochocki.
How can I contact Heberte Resende?
You can use AeroLeads to view verified contact signals for Heberte Resende at Doctoralia Brasil, including work email, phone, and LinkedIn data when available.
What schools did Heberte Resende attend?
Heberte Resende holds Gestão De Projetos from Mba Usp/Esalq.
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