Head Of Operations
CurrentAbout Gallo: Annual turnover of R$ 1 bi, 34k tons/year, 3 CD’s,1 Factory. Fourth brand in the olive oil world ranking, and first in Brazil. Acts with players such as Sovena, Bertolli and Filippo Berio.Gallo is a Joint Venture between Unilever and Sociedade Francisco Manuel dos Santos. Responsabilities:•Reports to the President Gallo Brasil. •Oversight to the logistics and control tower teams, Forecasting & Supply planning, imports trade, budgeting and financial analysis for operations activities, regulations and quality assurance.•Optimization of customer service order delivery. Achievements: •Created an advanced demand, inventory and Imports tracking system, slashing overstocking rates by 40%; successfully improving cash flow while maintaining a 92% customer service level (on time and in-full).•Ensure operational excellence for Ocean freight shipments, achieving 94% on-time attainment. •Championed the adoption of advanced sourcing tools, leading to enhance decision-making and logistics spend visibility. •Negotiated key contracts and optimized domestic transport service procurement, delivering a cost reduction of 20% thought dedicated fleet and backhauling circuits. •Cultivated a major enhancement in relationship with Port offices, reducing the operational import cost in 25%. •Executed a R$ 60.3 million / year Total Supply Chain cost program, that propelled the operations team to exceed the service and efficiency targets.•Successful implemented a BPO for Customer Service Delivery, Transport Control Tower; and Foreign Trade, resulting in a 15% cost saving across the import and domestic logistics cost and 53% reduction in average lead times. •Implemented strategic partnership enhancing distribution efficiency, expanding product reach and improving the speed to market.•Team Leadership and Development. Manage a team of 30+ employees, fostering a high-performance work culture by implementing training programs and cascading the goal structure.