Heberton Luiz Hoffmann Email and Phone Number
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Tenho mais de 23 anos de atuação na área de tecnologia da indústria e varejo, sendo os últimos 11 anos na liderança de times e projetos de transformação digital, em empresas multinacionais e nacionais. Destaques desta jornada: # Estruturação da governança de TI, aplicando melhores práticas para otimização financeira, gestão de contratos e fornecedores, sustentação e suporte à infraestrutura e sistemas, gestão de riscos e compliance, segurança da informação e continuidade dos negócios, gestão e acompanhamento de projetos. # Execução de iniciativas estruturantes voltados a modernização da arquitetura das soluções de tecnologia. # Estruturação do plano diretor de TI incluindo o roadmap de projetos, estratégia de transformação digital, e ações relacionadas a gestão das mudanças(GMO). # Reestruturação e gestão de canais de Vendas Digitais(E-commerce B2C, Marketplaces, Omnichannel, CRM). # Seleção e implantação de ERP Corporativo.I have over 23 years of experience in the technology sector within the industry and retail, with the last 11 years dedicated to leading teams and digital transformation projects in both multinational and national companies. The highlights from this journey includes: (1) Structuring IT governance, applying best practices for financial optimization, contract and supplier management, infrastructure and system support, risk and compliance management, information security, and business continuity, as well as project management. (2) Execution of structural initiatives focused on modernizing the architecture of technology solutions. (3) Structuring the IT master plan, including projects roadmap, digital transformation strategy, and actions related to organizational change management (OCM). (4) Restructuring and managing Digital Sales channels (B2C E-commerce, Marketplaces, Omni channel, CRM). (5) Selection and implementation of Corporate ERP.
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It Manager | CioVedamotors AthenaSanta Catarina, Brazil
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Gerente De TiCooperativa Central Ailos May 2024 - PresentBlumenau, Santa Catarina, BrGestao do Programa IFRS9. -
Cto | AdvisorDihoff Jan 2024 - May 2024 Business plan definition. Digital sales strategy. Operations and business management.
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It Manager | CioDocol Jun 2022 - Oct 2023Joinville, Santa Catarina, Br Planning and conducting the selection process of Corporate ERP. Leading the implementation project of SAP ERP in all units of the group. Leadership of the committee and initiatives related to digital transformation. Mapping and structuring the IT project roadmap. Reviewing and modernizing the IT architecture. Structuring IT, including people, processes, and governance. -
Digital Transformation And Innovation ManagerStudio Z Jul 2021 - Jun 2022Florianópolis, Santa Catarina, Br Leadership of all initiatives related to Open Innovation and Digital Transformation. Driving initiatives of technologies focused on digital sales channels. Leadership of the technology squad dedicated to the support, evolution, and customer experience of digital sales channels. -
E-Commerce ManagerStudio Z Aug 2019 - Jun 2021Florianópolis, Santa Catarina, Br Head of Digital Sales (E-commerce, Omni channel, Marketplaces, and WhatsApp). Responsible for the activation and implementation of sales through Marketplaces and WhatsApp. Responsible for implementing the Omni channel project, scaling sales, and delivering Pickup-in-Store and Ship-from-Store experiences for customers in 54 stores. Implementation of the customer data platform (CRM-CDP)
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Senior It ManagerStudio Z Mar 2019 - Jun 2020Florianópolis, Santa Catarina, Br Head of Technology, Innovation, and E-commerce for Retail. Development of the Business Plan for the Digital Channel (E-commerce). Implementation of the Squads model to execute the Digital Transformation Plan, with focus on customer experience in digital channels and physical stores. Increase in satisfaction (NPS) of internal customers regarding IT services. Migration from a proprietary Datacenter to the Colocation model, expanding service levels and reducing costs.
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Systems And Project ManagerStudio Z Aug 2017 - Mar 2019Florianópolis, Santa Catarina, Br Responsible for supporting critical business systems, such as ERP (SAP), POS (Linx POS), BI, sectorial systems, integrations, and other IT solutions, including the evolution of satisfaction indicators(NPS) and compliance with deadlines and agreements (SLA). Responsible for the team of specialists in business projects focused on increasing productivity, reducing costs, increasing revenue, and reducing risks. Responsible for implementing of the IT governance processes (Project Management, Change Management, Incident Management, and Problem Management). Leading and delivering various projects with financial impact and customer experience, with focus on implementing the financial planning platform for purchases, productivity management, and store workforce management (efficient collectors and workforce).
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It CoordinatorTupy S.A Jun 2012 - Aug 2017Joinville, Santa Catarina, Br LATAM IT leader, responsible for the support, assistance, and infrastructure projects related to the business systems of the entire organization. Responsible for managing contracts and suppliers for IT infrastructure. Led initiatives with the team to reduce costs related to corporate IT services, such as the reengineering of Printing and Copy Services, adjustment of software licensing contracts, and outsourcing of IT monitoring and support. Led the definition and implementation of the infrastructure to support SAP ERP, including data center preparation, servers adjustments, high availability systems, test plans, and performance evaluation. Led the definition and implementation of IT processes for supporting SAP post-golive. -
Senior It Infraestructure Analyst | EngineerTupy S.A Jan 2007 - Jun 2012Joinville, Santa Catarina, Br Leader the Infrastructure integration of the companies in Brazil and Mexico, since the due-diligence phase. Development and implementation of the Business Continuity Process (BCP), based on the definition of Business Impact Analysis (BIA). Implementation of various projects and technical support for Infrastructure and Information Security solutions: Proxy, Firewall, AD (Active Directory), DNS, DHCP, Fileserver, Antivirus, Virtualization, etc.
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It Technical Support Coordinator | Business ConsultantEdei It Solutions Jan 2005 - Jan 2007 Coordination of support team with 7 Full-Time Equivalents (FTEs). Responsible for the Architecture of Offered Solutions. Implementation of AD (Active Directory) servers, DNS, DHCP, Proxy, Firewall, Fileserver, Backup, etc.
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It Support Analyst | EnginneerEtt | Sociesc Nov 1999 - Jan 2005Joinville, Sc, Br Datacenter management. Administration, Installation, updates, and support for critical services: Firewall, Proxy, Website, Antivirus, AD (Active Directory), DNS, DHCP, Backup, etc. Implementation and support for Open Source (Linux) solutions in computer labs. Server migration: Web, Active Directory, and backup from the Windows platform to Linux. Network interconnection (data and voice) between headquarters and branches, reducing costs of long-distance calls and travel for technical support.
Heberton Luiz Hoffmann Skills
Heberton Luiz Hoffmann Education Details
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Fgv - Fundação Getulio VargasStrategic It Management -
Fgv - Fundação Getulio VargasBusiness Management
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Universidade Da Região De JoinvilleBachelor'S Degree In Information Systems
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Tupy Technical School - Ett - SociescData Processing Technical Course
Frequently Asked Questions about Heberton Luiz Hoffmann
What company does Heberton Luiz Hoffmann work for?
Heberton Luiz Hoffmann works for Vedamotors Athena
What is Heberton Luiz Hoffmann's role at the current company?
Heberton Luiz Hoffmann's current role is IT Manager | CIO.
What is Heberton Luiz Hoffmann's email address?
Heberton Luiz Hoffmann's email address is he****@****.com.br
What is Heberton Luiz Hoffmann's direct phone number?
Heberton Luiz Hoffmann's direct phone number is +47400*****
What schools did Heberton Luiz Hoffmann attend?
Heberton Luiz Hoffmann attended Fgv - Fundação Getulio Vargas, Fgv - Fundação Getulio Vargas, Universidade Da Região De Joinville, Tupy Technical School - Ett - Sociesc.
What are some of Heberton Luiz Hoffmann's interests?
Heberton Luiz Hoffmann has interest in Travel.
What skills is Heberton Luiz Hoffmann known for?
Heberton Luiz Hoffmann has skills like Team Leadership, Project Management, Service Desk, Network Security, Cisco Technologies, Kpi Implementation, Virtualization, Team Management, Microsoft Technologies, It Service Management, Iso 27001, Iso 27005.
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