Dynamic and results-driven Senior Account Executive with over 24 years of experience in the IT industry. Demonstrated expertise in driving sales growth, managing key accounts, and building lasting client relationships. Adept at understanding client needs and delivering tailored IT solutions that enhance operational efficiency and business performance. Strong strategic planning, negotiation, and communication skills, coupled with a deep understanding of the historical and latest IT products and market trends. Committed to providing exceptional service and support to clients, ensuring their technological investments yield maximum returns. I strive to be the AE I always wished I had.

Client advocate and evangelist of technology. Business Outcome and Customer First focus, with decades of experience in the Information Technology field. I solve problems.

Duties include assessing, installing and upgrading technology solutions spanning virtualization, compute, and storage products. Responsible for delivering data center transformation, virtual end-user computing, converged infrastructure, and cloud computing solutions with a strategic, complete solution approach.

Valley Communications Center is the Regional 9-1-1 Center that provides emergency communications services to communities of South King County.Senior Systems Administrator responsible for all IT infrastructure and technology. Supported a 911 dispatch center with a focus on availability, redundancy, security and an easy user experience. Supported 150 local users and 5 cities of first responders. Environment consisted of EMC, and NetApp storage arrays, 3 vSphere environments, two Windows domains, over 100 servers, 50 zero clients, etc. Recent projects completed:• NetApp replacement to all flash and hybrid arrays greatly increasing performance for all virtual machines and decreasing file access times for users. • Horizon View upgrade to 7.3 from 6.0. Project cut login times by 75% and provisioning times by 50%.• Virtualization of physical SQL cluster from 2005/2008 to SQL 2016 Always On. Virtualizing SQL provides for a much faster maintenance window, less service interruptions and better protection for the critical databases.• CommVault upgrade and migration from LTO tape drives to Amazon AWS S3 buckets. By automating the backup process and moving away from physical tapes, ValleyCom saves thousands of dollars and about 100 man hours annually. File recovery of historic data is now hours instead of days previously spent waiting on tapes.• Implemented SSO via Microsoft ADFS to drastically cut down user managed external passwords.• Group Policy audit and redesign. New objects implemented include item level tagging, software deployments, UI/UX customization, etc. With these changes, users experience a more seamless workflow across multiple environments.• Architect, purchase and deploy new vSphere environment to support Computer Aided Dispatch (CAD) virtualization. This project will combine 15 physical servers into the three new ESXI servers. This move will save more than $60,000 annually in server warranty and licensing after decommissioning the Stratus servers.

Jefferson Wells International is a professional services firm widely recognized as a high value alternative to national public accounting firms and financial staffing companies.Senior Systems Administrator contractor brought in to supplement and provide SME assistance for several active projects. Worked with the Back Office team as requested ensuring industry standards were met and best practices followed. • Provided subject matter expertise and technical support in upgrading Jefferson Wells Active Directory domains from Windows Server 2000 to Server 2003 x64.• Technical lead for the infrastructure side of the Jefferson Wells website upgrade.• Technical lead for the Global Scan rollout. • Assisted with data center move to the Time Warner data center.• Ensured 100% Active Directory uptime while the domain controllers were in transit. • Provided support for the Back Office technology team by way of building and configuring servers and administration of VMware ESX server.

New Resources Consulting, is a management and information technology consulting firm dedicated to technology solutions and services, supplying expertise in the latest and most proven tools and technologies.Senior Systems Administrator responsible for entire SaaS product infrastructure. Ensured all SMB customers’ uptime standards were met and services were available.• Administered a Server 2003 Active Directory infrastructure with over 30 virtual and physical servers in support of hosted Software as a Solution product.• The environment included Exchange 2003/2007, Microsoft CRM and Share Point with a SQL 2005 backend. • Tools used in support were Microsoft Operations Manager (MOM), Windows Software Update Service (WSUS), Symantec Backup Exec and Trend Micro Anti-virus. • Additional duties included managing the VOIP system, Spam filtering service, cabling, desktop support and documentation.

NBF has served over 300,000 businesses and institutions in all industries, including 477 of the Fortune 500, 93 of the largest universities, the White House and Pentagon.Senior Systems Administrator responsible for the home office and 5 satellite offices across the nation. • Supported 120 employees while maintaining 24 servers and a full Active Directory environment. • Traveled nationally to commission, decommission and maintain satellite offices.• Additional duties included managing backups, Exchange environment, PC builds/imaging, remote VPN users, firewalls and PBX support.

ATS is a leading language and intelligence services company supporting a wide range of U.S. Federal agencies.Senior Systems Administrator working in the international classified sector• Traveled the world designing and installing systems and networks for international clients. • Responsible for full green field deployments from cabling to PCs and servers in harsh environments.• Trained on site personnel in basic systems administration. • Configured backup hardware and software, installed and updated Oracle and SQL database programs.

Data Systems Analysts, Inc. (DSA) has been providing Federal Government customers business-driven Information Technology and consulting solutions and services for more than 50 years.Network Security Analyst at the Information and Security Command (INSCOM) Headquarters• Receive, evaluate, and process network operations, security and computer network defense related inquiries. • Controlled and maintained the US Army worldwide network with tools such as Formula Network View and Remedy Action Request.

Telecommunications Operator/Maintainer for 5 years Tracked vehicle mechanic for 3 years