Helen Vernon Email & Phone Number

Stamford, Gb

Stamford, England, United Kingdom

Experienced Automotive Agency Transition Manager with a proven track record in orchestrating seamless transformations, notably contributing to the successful implementation for Mercedes-Benz. Adept in project management, change management, and stakeholder engagement, specialising in scoping and landscaping delivery in collaboration with the NSC. Possesses strong communication skills crucial for enhancing operational performance and measurement.Passionate about optimising processes and driving operational efficiency, with a focus on setting the foundations for future growth.I am currently spearheading transitions for manufacturers from 2024 through to 2026.

Barons Group Mercedes-Benz

Introduction and Implementation of an Agency Model agreement within our Mercedes-Benz division.Coaching, training and knowledge share on all aspects.Project planning, change management and strategy for delivery.Confident and agile in delivery and resolution within a fast paced, high workload environment, efficiently and effectively.Managing our first response to all inbound enquiries across our Mercedes-Benz Division within an evolving digital marketplace.Scheme co-ordinator for brand mobility schemes.

Barons Group Mercedes-Benz

Lead generation and processing of enquiries for Mercedes-Benz and Assured divisions of Group1 Automotive.Processing of all inbound sales enquiries and manufacturer leads for the market area through to our e-commerce department with a structured sales process providing accurate sales analysis, reporting and increased sales. Strategic planning and focus for customer retention and finance based renewals.Delivering strong brand values and exceptional customer service.

Local Business Development Manager for passenger car. My key aims to develop and maintain local business relationships within area territory in an increasingly competitive marketplace.To deliver excellent customer service and brand values. Responsible for selling Audi, Volkswagen and Skoda products for Vindis Group Fleet.

Peterborough, England, United Kingdom

Promoted from within the sales team at Mercedes-Benz of Peterborough to the position of Used Car Controller, after a short period of time this role was developed to Used Car Sales Manager. Integration of a used car buying team within Robinsons Motor Group meant this role was changed to Sales Manager working along side our General Sales Manager. Due to changes within the business there was a period of managing the sales department as well as caretaking the Business Manager position, when required.Delivering exceptional customer service, sales process, coaching and developing the sales team with a confident, positive approach.Whilst completing Mercedes-Benz C- Management training programme I became extremely interested in the use of NLP and how it could be effective for me within my role which is something I still have a keen interest on studying.

Peterborough, England, United Kingdom

Top performing sales person at Mercedes-Benz Peterborough with a consistent and strong performance in New & Used Car Sales with a strong finance penetration. Developing long term relationships, repeat business and brand expectations whilst delivering excellent customer service.