• Responsible for a team in charge of delivering Amazon Web Services infrastructure into the Edge Network, with both co-located and in-house Data centers to facilitate smooth project planning. Participation in high scale projects, delivering CloudFront and border network capacity to internal and external customers.• Standardization and data modelling implementation for the ticketing system, which resulted in the creation of process workflow and SLAs. This insight data drives team visibility and metrics performance review to internal monthly global business reviews.• Process Obsessed: Leading a team which was responsible for the creation of hardware deployment procedures and internal “wiki” webpages to facilities communication between stakeholders.

• Deployment of network infrastructure and hardware for AWS data center and co-located builds. Management of multiple critical projects delivering new and scaling infrastructure for AWS Edge space within the EMEA region.

• Responsible for the maintenance and upkeep of the AWS data center infrastructure as part of the Data Center Operations team, whose primary responsibility was the maintenance and troubleshooting of hardware.

• Responsible for the maintenance and upkeep of the AWS data center infrastructure. Decommissioning and Media handling troubleshooting.

• Self-employee, providing technical Support and customer Services for Laptops & Computers.

• Country Leader of IT support team, providing infrastructure maintenance and IT services to over 1000 local users

• Responsible for auditing the internal IT infrastructure and reporting risks to the senior board team.

• Responsible for leading the Disaster and Recovery Process (DRP) implementation to reduce critical outage time in the infrastructure network (SQL environment).

• Responsible for providing technology services to end customers, as Center Assistant Services (CAS) IBM, people outsourcing administration and the design and implementation of SIEMON cabling infrastructure networks.