Hector Cabral Email & Phone Number

San Antonio, Tx, Us

San Antonio, Tx, Us

San Antonio, Texas, United States

• Set up, configure, support, and troubleshoot all wired, wireless, internal and/or external networks, systems, applications, performance, security configurations and documentation.• Add delete users in Active Directory and M365.• Push policies with Azure AD to endpoints as directed by business needs.• Maintain the equipment rack in the data center, device placement, cabling management, equipment.• Rebuilding network. Maintain equipment (server, network, and endpoint) lifecycles.• Manage and maintain Azure AD devices and application management. • Manage Microsoft 365 environment and Exchange Admin Center.• Manage Zyxel Wireless access points, controllers, and management software• Ensure that users have continuous access to e-mail, intranet, the public Internet, and other crucial business applications.• Remote access Tools, Putty, Remote Viewer, RDP, Connect-Wise.• Corporate network layout, rebuilding network. Maintain equipment (server, network, and endpoints) lifecycles.• Monitor/Archive all IDS/IPS system logs and take required action.• Maintain endpoint security solution (& policies) that provide the standard protections (encryption& roaming for laptops Maintain all network security (physical/logical) servers/systems/appliances/endpoints/printers.• Manage Cisco ASA Firewall • Manage and maintain Allworx Phone system. • Manage building security with OpenPath Door access. • Maintain and configure Cisco switches as needed. • Manage Sophos antivirus system•Intune and teams Administrator

• Monitor and support file, print, web, and database server systems, including AD domain controllers. Maintained confidentiality of sensitive company material and information.• Support branch office and restaurant network/telecom hardware including routers, switches, CPE, WIFI, and phone systems.• Identify and resolve issues with servers and end-user minimizing impact business. Communicate with end users, providing timely updates on outstanding issues.• Maintained ownership of all issues and requests until successfully completed closed tickets as needed in Service Now ticketing system.• Supported Store Infrastructure including MSP, Networking Gear, Fortinet firewall and HP switches and ATT Circuits.• Created, maintain, disable, reset, and delete user accounts and passwords. Manage RSA token assignment. Maintained and troubleshoot group policy objects. Manage M365 Environment.• Ensured that users have continuous access to e-mail, intranet, the public Internet, and other crucial business applications.• Manage and maintained SCCM for Patching and Software Deployment• Work closely with Information Security team to ensure systems are implemented and maintained in accordance with best practices and corporate policies.• Participated in On-Call Rotation. Weekends, holiday, and nighttime support will be required, as necessary.• Maintained Microsoft Windows Server 2012-2019. • Microsoft Active Directory, Federated Services (ADFS), IIS, digital certificate management.• Microsoft System Center 2012 Configuration Manager, Microsoft Endpoint Configuration Manager.• Powershell and Scripting as necessary.• Microsoft 365 Administration (Exchange, SharePoint, Teams, OneDrive, SCC.• Administration of VMs hosted via Windows Azure, Rackspace, Amazon, VMware ESX.• Managed Ring Central Phone System.• Manage and maintained Aruba Wireless access points, controllers, and management software and monitoring and configured as needed.

San Antonio, Texas Metropolitan Area

• Image devices as needed to deploy to users, MAC/HP/Surface Pro.• Trouble shoot user access to various folders and sites. • Resolve Zen desk tickets daily as needed.• Monitor Routers Servers with Solar Winds NOC tools• Maintain and administer data base for of routers switches and wireless antennas company wide. • Maintain AD infrastructure, including user access to appropriate file systems and sites. Add delete users to include password changes and lockouts• Administer M/O365 environment.• Adding deleting and changing profiles in AD on a daily basis.• Creating user accounts and groups in O365 • Making integrations for M cloud and migrating servers. • Admin of Brivo office security system for office access Fobs.• Admin of Shortell phone system and user maintenance.• Current project is to ad Microsoft Intune to our environment to manage devices and configure and push applications and desired programs through Intune.• Manage Mimecast System for white listing and managing suspicious email that include malware and viruses.• Tier 2 support to include on site and over the phone support to over 400 users nationwide. •

Austin, Texas Metropolitan Area

Allen Technology (2010-2015)Project Manager• Successfully completed various projects in California, Washington DC, Ohio, New York, Missouri and Texas.• Determine and define project scope and objectives.• Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.• Prepared and submitted project plans. • Track project costs in order to meet budget, Monitor progress and make adjustments as needed• Predict resources needed to reach objectives and manage resources in an effective and efficient manner.• Manage projects to install (IPS) Patient Interactive Systems at Hospitals nationwide. Used various Project Management solutions, such as Team Gant, One Note, Base Camp to track progress and stay on budget and within time lines and project plans.• Install and patch pre-configured Cisco switches and Dell Servers in IDF/MDF.• Coordinated with various teams to get the install in place.• Utilize industry best practices, techniques, and standards throughout entire project execution.• Manage install team to successfully install hardware/LED TV in patient rooms.• Worked with Hospital contacts to receive final content and configurations for IPS.

San Antonio, Texas, United States

EbryIt February (2004-2010) Part time from 2004 to 2009Field Service Engineer/Site project Lead• Managed teams to install Dell, Promethean, and Enno One projectors in different locations thought the country. • On site hardware, Tech support for Dell desktops and Laptops located across Bexar county offices and SAISD Schools.• Worked with Bexar County help desk and Tech support with hardware problems and software migrations.

San Antonio, Texas, United States

Christus Health (1998-2009)SR. Enterprise System Administrator (NOC)• Daily Administering and Configuring for Implementation ofMonitoring tools and solutions for Windows/Unix/Linux, NovelServers, Network, LAN, WAN, and Cisco Firewalls for 24/7 NOCOperations, using HP Open View, NNM/OM/SIM.• Worked with other teams to get servers online by using solar Winds to assign IP’s to Network Admins.• Intrusion/Virus alert and Network.• Monitoring solutions with Stealth Watch Security.• Last project was to virtualize HP ProLiant servers with VMware.