Hector Gatica Email and Phone Number
Hector Gatica work email
- Valid
Hector Gatica personal email
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I’m passionate about solving complex business challenges with innovative solutions that drive growth and improve operational efficiency.With a background in business systems analysis, tech integration, and operations management, I’ve had the opportunity to work across diverse industries—from tech startups to real estate and e-commerce. My current focus is on optimizing systems, automating workflows, and enhancing data-driven decision-making.As a co-founder of Magic Shop Candles, I lead the business strategy, marketing, and operations. We’ve seen tremendous growth, including a 297% YoY increase in orders, thanks to strategic pricing and effective brand-building efforts. It’s been a rewarding experience combining creativity with data to drive business success.I’m also passionate about technology and have developed expertise in systems integration and automation. I’ve worked with tools like Boomi, Salesforce, and Smartsheets to streamline business processes and improve efficiency. I’m a self-taught coder, with skills in Python, JavaScript, and SQL, which allows me to create tailored solutions for any challenge that comes my way.I’m always looking for new opportunities to collaborate, learn, and grow. If you’re interested in chatting about business systems, e-commerce, or innovative tech solutions, feel free to reach out!
Astound Business Solutions
View- Website:
- wavebusiness.com
- Employees:
- 124
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Business Systems EngineerAstound Business SolutionsHarrison, Ny, Us
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Head Of Technical OperationsParallel Distribution Nov 2024 - Present• Collaborating closely with company executives to strategize, execute, and bring the company vision to life by aligning operational initiatives with company goals.• Managing 180+ devices, ensuring seamless operations through troubleshooting, hardware sourcing, and vendor collaboration.• Optimizing workflows using Monday.com to enhance team efficiency, sales pipeline visibility, and outbound campaign deliverability.• Overseeing office logistics, including vendor communications, inventory management, and developing SOPs to streamline operations and maintain consistency.• Identifying and implementing technical solutions to automate workflows, improving operational efficiency and supporting business growth. -
Business Systems EngineerAstound Business Solutions Sep 2023 - PresentPrinceton, Nj, Us• Refactored Boomi integrations between SugarCRM and Smartsheet, achieving an 85% efficiency improvement.• Developing new processes to connect SugarCRM with POPL, Neustar, and ConnectBase using Boomi or custom Python Scripts.• Collaborating with cross-functional teams and vendors to align business systems with operational needs.• Resolving technical tickets in SugarCRM and Smartsheets, maintaining system reliability and functionality. -
Co-Founder & Business StrategistMagic Shop Candles, Llc Dec 2022 - Present• Driving exceptional growth by achieving a 290% YoY increase in orders, 130% growth in conversion rates, and a 200% rise in revenue through strategic operations and pricing optimization.• Developing and executing data-driven marketing strategies and SEO initiatives, significantly enhancing e-commerce success on Etsy and increasing brand visibility.• Overseeing product development by leveraging sales data and customer feedback to refine offerings, improving the overall shopping experience and aligning with market demands.• Leading brand enhancement efforts through high-quality product photography and videography, boosting customer engagement and brand recognition. -
Director Of OperationsKeller Williams Nyc Mar 2023 - Jun 2023New York, Ny, Us• Managed a team of 5, handling non-agent related administrative tasks and optimizing business systems for effective client interaction and sales lead management.• Executed client outreach activities to enhance relationships and increase retention rates.• Managed remote Virtual Assistants, delegating administrative tasks and overseeing social media posts, newsletters, and event planning.• Liaison between agents, lawyers, building management, clients, and third-party vendors, facilitating a smooth cradle to grave real estate transaction. -
Erp Product SpecialistMiles It Oct 2022 - Mar 2023Lumberton, New Jersey, Us• Ensured all 4 product editions and test drives met optimal requirements for sales demos, maintaining over 80% system usage.• Trained 3 teams consisting of 7 Business Analysts, improving product knowledge.• Performed mission-critical setup for trial tenants, developing customer sheets, dashboards, and aiding in data imports.• Conducted product research and acted as a liaison between business analysts and sales leadership for new feature requests. -
Erp Business AnalystMiles It Mar 2022 - Oct 2022Lumberton, New Jersey, Us• Delivered tailored business solutions by analyzing needs, preparing proposals, and collaborating with technical teams.• Qualified 50+ leads, ensuring alignment with the company's target market and sales strategy.• Maintained a robust pipeline of 50+ prospective clients, providing consistent follow-up.
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Mobile Expert: Key HolderT-Mobile Nov 2020 - Oct 2021Bellevue, Wa, Us• Further continued my development in a different market, building upon previous experiences. -
Mobile Expert: Key HolderT-Mobile Nov 2019 - Nov 2020Bellevue, Wa, Us• Increased team efficiency by gaining and sharing in-depth knowledge of products and service plans offered, including IoT devices, and business solutions.• Increased customer retention by going beyond my role, providing IT support by aiding with third-party software and applications, OSs, and other systems not related to T-Mobile.• Aided teams with new systems and goals as a result of the T-Mobile and Sprint merger.• Shadowed managers in multiple locations throughout the upper west side, assisting with scheduling, merchandising, skill practices, and sales development plans. This gave me exposure to a variety of markets and clientele.• Implemented an efficient inventory management system by reformatting excel code to quickly check and access information related to demo devices, accessories, sim cards, and phone numbers assigned.• Provided assistance to short-staffed locations all throughout the upper west side during the pandemic.
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Mobile Expert: Key HolderT-Mobile Nov 2018 - Nov 2019Bellevue, Wa, Us• Generated leads and referrals by venturing out of the retail location, both physically and digitally, and establishing strong relationships with customers and business owners.• Persuaded clients to buy our products by providing detailed financial summaries of promotions, long term cost of services, and business expenses in comparison to our competitors.• Nurtured existing client relationships by maintaining clear, open communication and providing unbiased recommendations based on statistical data and client needs.
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Mobile AssociateT-Mobile Sep 2018 - Nov 2018Bellevue, Wa, Us• Created a seamless customer experience by providing excellent written and verbal communication, using background knowledge to quickly resolve issues and tailor products and services to the customer.
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Senior Sales RepresentativeMusic & Arts Aug 2015 - Sep 2018Frederick, Md, Us• Accounted for 88% of the stores annual goal by the start of Q3, 2018.• Helped manage all aspects of the business including inventory, schedules, store operations, sales, and customer service.• Partnered with our Educational Representative on marketing material and tactics. -
Seasonal Sales AssociateMusic & Arts Aug 2014 - Nov 2014Frederick, Md, Us• Aided staff with managing rental contracts, merchandising, and repairs.
Hector Gatica Skills
Hector Gatica Education Details
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Mamaroneck High SchoolHigh School Diploma
Frequently Asked Questions about Hector Gatica
What company does Hector Gatica work for?
Hector Gatica works for Astound Business Solutions
What is Hector Gatica's role at the current company?
Hector Gatica's current role is Business Systems Engineer.
What is Hector Gatica's email address?
Hector Gatica's email address is he****@****ile.com
What schools did Hector Gatica attend?
Hector Gatica attended Mamaroneck High School.
What skills is Hector Gatica known for?
Hector Gatica has skills like Customer Service, Management, Tech Savvy, Social Media, Retail, Computer Science, Music Composition, Guitar Playing, Teaching, Managing Accounts, Multi Instrumentalist, Situational Awareness.
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