Develop new features for the eClinPro website.Provide technical support to users.Customize modules or features for clients.

Oversaw commercial logistics, ensuring the correct distribution of all products sold in commercial offices throughout the province (avoiding stockouts and making a correct rotation of inventories), as well as the distribution of all office supplies and materials necessary to maintain commercial operations.Advised users on the use of some of the corporate systems and served as a liaison in the solution of technical problems.Worked with the SAP ERP and developed a support tool for the commercial department using Microsoft Excel and VBA to show the integrated inventory report of the department's stocks and automate the management of requests for distribution to commercial offices.

Trained new users on the Rodas XXI economic management system.Provided technical support for the Rodas XXI system.Assisted in the management of other e-commerce websites.

Operated digital printers (laser, ink-jet, and thermal printers) to produce high-quality materials for small businesses. Coordinated the preparation of print jobs, including design. Supervised print job quality, including error correction and adjustment of production parameters. Contributed to technical problem solving in production, working with the team to find quick and effective solutions to any issues that arose. Used graphic design software to create high-quality designs and adjust files to ensure the best possible print quality.Examples of work performed: flyers, business cards, calendars, brochures, notebooks, postcards, badge printing on PVC cards, commercial document printing, and other customized products made with paper, cardstock, or photo paper.

Provided technical support for IT incidents and company-specific software. Installed and configured operating systems, systems, and networks. Managed and maintained IT infrastructure

Taught undergraduate courses in software management and database systems, developing and delivering teaching materials and activities. Supervised student research projects, including thesis defense. Passionate about teaching and mentoring students, helping them to develop the skills and knowledge they need to succeed in their careers.