C-UAS, Counter Drone, Airport Protection, UAS, UTM, AAM, UAM, RAM, Critical Infrastructure

- Planning and management of the organisation, coordinating workload, pipelines, KPIs and strategic plans to reach targets, processes improvement to increase productivity.- Responsible for relationship building with existing clients for potential business and reaching potential clients in different markets including private businesses, governmental organisations and individuals all over the world. - Collaborate in the planning of the commercial and marketing strategies.- Responsible for the business negotiations, planning and creating strategic deals and solutions to reach sustainable and healthy business long lasting relationship between Language Decode and our clients.

Connecting innovational concepts from Space to AAM & UAM to the Aviation sector

- Project Management- Account Management - Commercial and Sales Strategy- Negotiation - Marketing and SEO

GTI Aviation Training - Account Management - Negotiator

Consultancy basis

Managed and supervised the teams among UK, Spain, Ireland and Latin America

Medical Claims and Flight Delays

Working in a pressurized, targets driven environment with demanding deadlines, I was mainly responsible for relationship building with existing clients for potential repeat sales and researching potential clients in different markets including private businesses, governmental organizations and individuals, both in the UK and abroad.I was developing advertising campaigns to promote the product focused on sales rather than raising awareness. Communicating with the target audience, I was sourcing advertising opportunities, maintaining and updating the strategies.I was building up a database of potential customers, approaching potential customers with the aim of winning new business, as well as maintaining good relationships with them for future opportunitiesMy main responsibility was to present the product in professional and structural way by phone, engage interest to adjust my pitch, follow up and make a sale.I wasn't intimidated by the rejection, on the contrary i persevered and in my most successful months i secured few sales and earned great commissions.By building good relationship with existing and potential customers i've advanced my customer service and communication skills.

I mainly assisted clients with any problems, resolving any issues. I was responsible for money handling, ensuring correct till transactions, maximising sales, increasing profits. I was in charge of the budget, payroll and purchasing.Having successfully managing a team of 7, I was ensuring and promoting high quality customer service and fully trained on health and safety, encouraging all to deliver the best service possible.

I managed daily, weekly and monthly reports from HQ and the mining group. I was responsible for a short & long term planning, prepared annual operating budgets.By being responsible for performance improvement, I assisted with Managing Directors’ duties such as:- Implementing work logistics and processes to optimize better and faster work performance, ensuring business processes required for the mining group.- Hiring and training new employees on HS processes required from mining group- Ensuring that deadlines were met, work was completed on time and within budget, meeting mining requierments & HS specifications.- Coordinating technical services, managed and controlled contractors’ services, working with external groups.- Coordinating the mining group activities to meet business objectives, including production, maintenance, civil construction, deterring and operation of any works associated with the mine;And finally I was also resonsible for office administration, managing office appointments, diaries, calendars, coordinated meetings, purchasing office supplies and mechanical parts for our equipment in bulk.

- Ensured each employee was completing their responsibilities, resolving issues between staff and hiring new employees when needed.- Travelled to govermental offices all over the state, attended meetings, collected new data and legal documents while meeting high level goverment officials, which also included PR work and provision of hospitality to the senior decision makers.- Was also responsible for safe storage of legal documents, data capture, confirming office appointments, diaries, calendars, coordinated meetings, performing general duties, working with company’s documents, reports, overseeing book keeping, updating financial reports.- Interacted with clients, vendors and visitors.

- Was dealing with inbound calls mainly regarding payment charges, connectivity, membership costs or services available;- Supported Directv US clients subscribed to new movies with NFL packages- Provided advice, explanation about the government and client policies, company’s operational procedures, including processing and binding credit plans and fulfilling transactions;- Had to multi-task, logically think about the problem, providing solutions, resolving moderate to customer billing and service issues;- Investigated and solved complex or long-standing problems that have been passed on by customer service assistants; - Handled complaints and incidents, issuing refunds or compensations

We were working for Tourist development beach houses and Spa buildings Complex.As a Storage Manager:- Supplied all construction staff with their needs, such a construction materials,electric materials, plumbing tools and equipment.- Ensured weekly inventory from all our materials, equipments and tools, sending reports to Supply deparment- Was in charge of outputs and inputs receiving embark shipping on material, tools and equipment, - Monitored and assisted new personnel in order to ensure their understanding of our work proceduresAs a Purchase and Supplier Manager:- Checked suppliers’ & manufacturers’ export docs to ensure all the requirements were met.- Coordinated purchases, shipment orders and freight documentation.- Updated database to ensure that orders issued on time & accurately.As a Site Manager:- Was working in field construction in charge of worker teams from diggings to supervising all electrical, setting-up and plumbing for concrete implementation for the new floor or roof. - Supervised construction works from walls, electric and plumbing implementation, plastering with compresor machines, installing buildings, platforms and foundations.- Daily and Weekly reports for the main manager.- Deal with sub-contractors and external groups.- Made sure everyone are perfoming their duties and working with Health and Safety standardsIN ALL AREAS, I was monitoring and assisting new personnel in order to ensure their understanding of our work procedures. I was also training new employees for their duties and on H&S standards, being involved in staff problem solving in challenging situations having to penalise or even fire due to misconduct.