Hector Peralta Email & Phone Number

San Jose, Costa Rica

Costa Rica

• Design and deliver business intelligence information models, dataflows, dashboards, metrics, and reports that meet the business objectives• Work with management to prioritize business and information needs for multiple stakeholders (Support,Services, Finance, Partners)•Assist with the development and documentation of business requirements for continuous improvement, process automation, and system automation efforts•Monitor performance and quality control plans to identify improvements

Costa Rica

•Translate business needs to support Operations for various teams by tracking, investigating and reporting key information from various tools, such as Salesforce/Tableau to build prototypes to deploy and support our reporting•Develop sales reporting and automation of key performance metrics tools such as PowerBI•Perform other related duties and projects as assigned.•Supported FP&A report analisis for a few months

San Jose

Planning, execution and control of the company´s strategic projects Lead project teams with interdisciplinary members The creation and presentation of achievement reports for senior management Negotiation of project resources with boards of directors Measurement, improvement and redesign of processes using the BMPN notation Customer service management (internal and external client) Implementation of software/process improvements Detection and implementation of opportunities through TOGAF methodology Support and standardization of nationwide processes Operational supervision for the organization 6 regional campuses

Costa Rica

Designed and implemented an standardized methodology to program the creation of designs with senior management Quality control of designs and briefs Manage workflow software Process management Worked with multidisciplinary teams Creation of process statistics reports

temporary jobManage and solve customer inquiries and complains Provide first level technical support on Kindle tablet

Costa Rica

Statistical analysis of customer´s processes Technical sales of industrial equipment and spare parts Client´s staff training Logistics management End customer sales closure Turnkey project management Technical construction drawings creation Customer relationship management Manage relationship with manufacturing plants New client relationship management

Costa Rica

Costa Rica

Master'S Degree, Project Management

Licentiate Degree, Industrial Engineering

Activities and Societies: PRESIDENT OF THE ASSOCIATION OF STUDENTS OF INDUSTRIAL ENGINEERING AND ENGINEERING COUNCIL TREASURER