Branch Manager of LAX Office (Headquarters of GLC, Inc.)

• Overseas all export operations/ activities including monitoring emails for export team members if deemed necessary.• Responsible to review/update/maintain export best practices rules/policies/procedures and ensure compliance both of the rules/policies / procedures and legal compliance with US Customs, FMC, TSA and other government agencies.• Direct report to for all of the export team. Includes performance reviews/ hiring/ termination/ disciplinary action and maintaining all HR compliances.• Responsible for maintaining active knowledge in industry related changes/ initiatives and attending industry meetings with updates on findings being sent back to the team.• Responsible for reviewing/updating/maintaining export customer charges and for all import related opportunities/quoting.• Responsible for export department financial review including reviewing P & L and department level profitability. Essentially responsible for export department profitability as a whole.• Responsible to send monthly file count reports to all team members to gauge productivity and establish KPI’s.• Responsible to maintain clean/ organized desks ensuring a quality work environment• Responsible for agent development/feedback for both agent routed business and GLC nominated cargo.

• Responsible for all aspects of export shipments ( air, LCL, FCL) from beginning to end. Including quoting, booking, contacting shippers, arranging recovery, providing dock receipts, documentation for MBL/HBL, SLI and export customs clearance submission to US Customs, sending pre-alert notification, billing, all communication to customers including updating customers/agents and following up until confirmation of shipment release/delivery.• Responsible to follow and suggest improvements to all export rules/policies/procedures and ensure compliance both of the rules/policies / procedures and legal compliance with US Customs, FMC, TSA and other government agencies.• Responsible to promote GLC by taking each shipment as an opportunity to learn more about the shipper/manufacturer and present our services for any of their future shipping needs/requirements.• Responsible for maintaining active knowledge in industry related changes/ initiatives and communication on findings being sent back to the team.• Responsible for reviewing/updating/maintaining export customer charges and for all export related opportunities/quoting.• Responsible to maintain profitability on all files.• Responsible to maintain clean/ organized desks ensuring a quality work environment• Responsible for agent development/feedback for both agent routed business and GLC nominated cargo.

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