Hector Rodriquez Email and Phone Number
Hector Rodriquez personal email
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Hector Rodriquez is a versatile, results driven IT Service Management professional with over 20 years of hands-on enterprise service management, operations and process improvement experience in the healthcare, government and public utilities industries. ITIL, Agile and Lean Six Sigma certified with demonstrated expertise integrating people, processes, technology and governance to facilitate the integration of enterprise wide business and technology initiatives within the public and private sector to enhance service delivery and optimize operational performance. Dynamic, personable and team oriented recognized for building productive relationships and driving continual service improvement to deliver business value.
Tata Consultancy Services
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Itsm Process Delivery ManagerTata Consultancy Services Aug 2014 - PresentMumbai, Maharashtra, InITSM Process Delivery ManagerProcess Delivery Manager responsible for the delivery of the enterprise Incident, Problem, Change and Release Management processes for Southern California Edison. Responsibilities include managing end to end process lifecycle execution, stakeholder engagement, continual service improvement and communications planning while working in a dynamic multi-cultural team environment focused to exceed client performance expectations.
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Information Technology Service Management ConsultantMigration Technologies Inc Jan 2012 - Aug 2014Change Management Process ConsultantDelivered IT Services Management (ITSM), Process Improvement and Organizational Transformation solutions based on ITIL best practices in support of the Los Angeles County Government IT Service Improvement Program. -
Data Center Team LeadDell Jan 2010 - Oct 2012Round Rock, Texas, UsData Center Operations - Operational lead and Process Manager Operational Lead and Process Manager engaged to ensure the successful operation of Cedar Sinai's on-site & remote Data Centers and Service Desk in support of a 24x7x365 mission critical environment. -
Data Center Shift SupervisorPerot Systems Jan 2001 - Jan 2010Data Center Shift Supervisor responsible for the delivery of data center, facilities management, service desk and technical support services to Cedar Sinai Medical Center.
Hector Rodriquez Skills
Frequently Asked Questions about Hector Rodriquez
What company does Hector Rodriquez work for?
Hector Rodriquez works for Tata Consultancy Services
What is Hector Rodriquez's role at the current company?
Hector Rodriquez's current role is IT Service Management Process Delivery Manager at Tata Consultancy Services.
What is Hector Rodriquez's email address?
Hector Rodriquez's email address is hc****@****hoo.com
What are some of Hector Rodriquez's interests?
Hector Rodriquez has interest in Children, Disaster And Humanitarian Relief.
What skills is Hector Rodriquez known for?
Hector Rodriquez has skills like It Strategy, Six Sigma, Windows Server, Itil Continual Service Improvement, Active Directory, Data Center, Itil, Troubleshooting, Incident Management, Telecommunications, Vendor Management, Team Leadership.
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