As the CTO of LIDDEV, I help oversee the company's strategy in cloud-based Artificial Intelligence solutions. LIDDEV is recognized as one of the top Grafana partners in Latin America. We specialize in innovative Observability (O11y) solutions and the implementation of an intelligent Decision Engine available on the Azure Marketplace called LIDDEV Solution powered by Grafana.At LIDDEV, our offering includes integrating traditional business rules with Machine Learning models and OpenAI services from Azure, enabling unified and scalable management of business decisions. Through the Grafana suite, we develop customized projects that enhance the monitoring of applications and servers, providing incident prevention and rapid resolution.Our focus on adopting best practices from Grafana and Microsoft, combined with a team of certified experts, ensures efficient, secure, and high-performance solutions.