• Responsible for customer service.• Answering customer questions/ requests.• Responsible to solve trasnportation challenges. • Provide sales support. • Present support to the accounting department.

• Responsible for customer service.• Answering customer questions/ requests.• Responsible for inventory management.• Responsible to solve trasnportation challenges. • Responsible to efficiency control of the inventory.• Provide inventories cost reports and present strategic plans to reduce cost.• Responsible for the analysis and presentation of the inventories, presentation of daily- and monthly sales report.• Primary contact for production and sales export departments in HG Holland. • Quality control for damaged products by identifying and solving problems. • Present support to the accounting department.• Invoicing clients.

• Responsible for the customer service-, housekeeping- , and maintenance department.• Responsible for the coordination and control of the daily activities.• Supervision of employees from the different departments.• Responsible for purchasing supplies.• Contact with property owners and clients/ guests.• Presentation and cost control.

• Responsible for the daily operation of the division. • Responsible for handling the purchasing budget of the division. This budget was around $ 1.5 million dollar per year.• Analyse Profit & Loss reports from the rooms division department. • Responsible for the supervision of 17 Managers, and the control of 190 employees. • Responsible for the cleaning and maintenance of the 1000 rooms and public areas of the Hotel. • Provide information for annual budget. • Responsible for the selection of personal for the division. • Replace director in his absent. • Responsible for organizing the schedule based on the occupancy level of the hotel.• Responsible for the selection, control and quality of external contracts.

• Responsible for the execution of the uniform budget ($180.000).• Responsible for the control and renovation of the uniforms inventory for all employees (600 employees).• Responsible for the coordination of all task related with the payroll for the housekeeping division (200 employees). • Responsible to schedule 200 employees based on the occupancy level. • Responsible for the cleaning and maintenance of the public areas (80,000m2) • Replace directors and vice-director of the housekeeping division when needed.

• Responsible for the register and analysis of the quality of the division. • Responsible to identify the training necessities and provide the training of the division. • Responsible to select and train the division trainers. • Analyze daily operation and put special projects in practice. • Responsible for the daily supervision of employees.