• Worked with other developers to integrate a customer retention service into our workflows.• Improved success rate of recurring credit card payments by updated credit card processing module.• Extended our primary payment submission API so it could integrate with other internal applications.• Investigated and fixed many bugs impacting production environments and customers.• Facilitated runoff for legacy line of business products over multiple stages to comply with vendor agreements.• Reworked renewal process for customers to illuminate potential issues with payment, thus increasing opportunities for customer retention.

• Blocked bot activity impacting our systems and sending thousands of daily spam messages to users by introducing invisible CAPTCHA’s to our website.• Developed components for accessing and managing blob storage files in Azure cloud storage.• Collaborated in initiative to modernize legacy API to utilize new back-end with redesigned entities.• Reworked CRM process for tracking new leads and any campaigns where the lead originated.• Created new functionality and artifacts for complex workflows involving multiple systems to support tracking, managing and searching for clubs based on the languages they conduct meetings in.• Resolved numerous critical bugs impacting our members as well as internal staff.• Responsible for reviewing weekly security scans and collaborating with team to resolve vulnerabilities.• Developed features and made enhancements to various segments of our flagship website.• Verified the accuracy of migration scripts and worked with DBA’s to corrected any anomalies.

• Significantly reduced time and costs incurred with repeated deployments and configuration by introducing deployment automation tools into our workflow. • Conceptualized and developed a Logging Framework to centralize disparate logs from all in-house applications including API’s, websites, desktop applications and BizTalk applications.• Prototyped a standardized Statistics Dashboard template for web applications using the D3.js JavaScript graphing library and streamlined its use by creating reusable and customizable templates.• Led development and redesign of new and existing field data-collection forms used by numerous law enforcement and partner agencies across the state.• Revamped an ASP.NET MVC application with both a public-facing and an internal side responsible for accepting and managing requests for information from external entities.• Performed support and maintenance for numerous vendor and in-house applications.• Designed and developed internal ASP.NET MVC application from the ground up for tracking and managing IT assets and projects.• Collaborated as part of a team on a collection of BizTalk applications that expose various operations and entities against one of our major state-wide systems.• Developed a web service that acts as an integration point and access control for a collection of additional web services.• Worked with other developers to create a testing suite to validate the results of a collection of web services.• Created an automated log file purging tool with a range of configurable settings.• Authored and maintained numerous training documents, support instructions and system documentation for a multitude of systems.• Assisted in the development and testing of a service to facilitate data-transfer between partner agencies.