Hector Ceballos Email & Phone Number

New York, New York, United States

• Greeted and welcomed customers with a warm, friendly and professional attitude• Provided outstanding customer service increasing sales by 25% in a year.• Collaborated with team to rapidly resolve customer complaints with appropriate action.• Created a new inventory system reducing inventory loss by 10%.

Valencia, Carabobo, Venezuela

• Filled Medical Records of patients diagnosing and determining accurate treatments and procedures.• Provided ambulatory and emergency care in several departments of Hospital.• Performance of ECG tests to prevent, diagnose and treat cardiovascular diseases. • Performed Phlebotomy procedures to reduce the workload for nurses and assistants when needed.• Dictated lectures and helped patients improving their health and lifestyle to prevent diseases• Analyzed test results and information collected during examinations to properly diagnose diseases• Implemented an emergency room algorithm increasing number of assisted patients by 20% in 6 months.

Valencia, Carabobo, Venezuela

• Provided pre and post-operative care to patients accelerating the OR performance by 10%• Assisted in Operation Room in a wide range of surgeries • Sutured patients in emergency room complying with surgical procedures to increase wound healing and decrease infections.• Provided wound care after surgical procedures to help surgical team