Contact Center - Collaboration Sales Specialist
Current
Feb 2022 - Present
AeroLeads people directory · profile
Hector Estrada Email & Phone Number
Empowering Customer Engagement | Cloud Transformation | Enterprise Account Executive
at
Cisco
1 work email found
@cisco.com
2 phones found area 317
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Empowering Customer Engagement | Cloud Transformation | Enterprise Account Executive
Location
Greater Chicago Area, United States, United States
Who is Hector Estrada? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Hector Estrada is listed as Empowering Customer Engagement | Cloud Transformation | Enterprise Account Executive at Cisco, based in Greater Chicago Area, United States, United States. AeroLeads shows a work email signal at cisco.com, phone signal with area code 317, and a matched LinkedIn profile for Hector Estrada.
Hector Estrada previously worked as Contact Center - Collaboration Sales Specialist at Cisco and Enterprise Account Executive at 8X8. Hector Estrada holds Bs, Management Information Systems from Northern Illinois University.
Company email context
Email format at Cisco
This section adds company-level context without repeating Hector Estrada's masked contact details.
{first_initial}{last}@cisco.com
86% confidence
AeroLeads found 1 current-domain work email signal for Hector Estrada. Compare company email patterns before reaching out.
Profile bio
About Hector Estrada
I’ve had the pleasure of working in the Customer Experience and Contact Center Industry for the past 20 years. Leveraging my background in strategic consulting and professional services, I assist companies with making an impact on the daily lives of their customers, by improving customer experience, growing employee engagement and navigating solution strategies and implementations. My hands on experience consulting for Fortune 500 companies allows me to help customers understand how technology and innovation can help drive business objectives and goals. I assist my customers with their strategic initiatives such as guiding a customer's transformation to the cloud, implementation of digital channels, or migration off legacy platforms. Feel free to connect with me here on Linkedin or drop me a note at hector.estrada@8x8.com.
Listed skills include Unified Communications, Voip, Cisco Call Manager, Ivr, and 31 others.
Current workplace
Hector Estrada's current company
Company context helps verify the profile and gives searchers a useful next step.
8 roles · 23 years
Hector Estrada work experience
A career timeline built from the work history available for this profile.
Enterprise Account Executive
I am a Strategic Account Executive focused on helping customers meet business objectives through the use of technology and innovation. I have experience partnering with customers and assisting with their transformation to the cloud with a strong technical and operational background.
Feb 2020 - Feb 2022
Account Executive
2018 - Feb 2020
Consulting Sales Director
- Worked with enterprise customers to build professional service strategies for the implementation of new technologies. From large multi-year/multi-phase implementations to the adoption of new technologies to reduce cost.
- Managed the professional service teams across multiple clients and territories.
Nov 2014 - Feb 2020
Contact Center Pre-Sales
- Contact Center Sales – 50% New Logo/50% Existing Business
- Deal Sizes: $25k - $500K
- Define go-to market strategies and position technology solutions based on business drivers.
- Grew Contact Center practice – 50% in 3 year span
- Focused on contact center assessments, build road maps and define high-level design for projects
- Managed execution of contact center projects including: Design, Build, Testing, Delivery and Training.
Jan 2011 - Nov 2014
Contact Center Specialist
Independent Consultant
* Call Center Operations and Technology* Alignment of Call Center Processes with Corporate Goals * Technology Assessments* Large Scale Call Center Design and Implementations* Development of strategic and technical roadmaps for identified initiativesHollister - * Provide Unified Contact Center solutions and to deliver projects that support company strategic.
Jan 2007 - Dec 2010
Contact Center/Voice Engineer
- Responsible for planning, developing, and implementation of VoIP contact centers across US and EMEA
- Responsible for redesigning and optimizing call delivery strategies using Cisco solutions
- Worked with business and technical teams to gather requirements and create detail designs
- Able to analyze existing voice environments and recommend solutions.
- Responsible for applying call center best practices
- Developed technical and physical design architecture.
2003 - 2007
~4 yrs
Senior Consultant
Consulting experience in planning, developing, and implementing customer serviced based technologies. Technical expertise lies within Voice Technology that includes VoIP, PBX, IVR and CTI applications.
Jan 1999 - Oct 2003
1 education record
Hector Estrada education
-
Northern Illinois University
FAQ
Frequently asked questions about Hector Estrada
Quick answers generated from the profile data available on this page.
What company does Hector Estrada work for?
Hector Estrada works for Cisco.
What is Hector Estrada's role at Cisco?
Hector Estrada is listed as Empowering Customer Engagement | Cloud Transformation | Enterprise Account Executive at Cisco.
What is Hector Estrada's email address?
AeroLeads has found 1 work email signal at @cisco.com for Hector Estrada at Cisco.
What is Hector Estrada's phone number?
AeroLeads has found 2 phone signal(s) with area code 317 for Hector Estrada at Cisco.
Where is Hector Estrada based?
Hector Estrada is based in Greater Chicago Area, United States, United States while working with Cisco.
What companies has Hector Estrada worked for?
Hector Estrada has worked for Cisco, 8X8, Genesys, Mindsight (Formerly Tympani, Inc.), and Independent Consultant.
How can I contact Hector Estrada?
You can use AeroLeads to view verified contact signals for Hector Estrada at Cisco, including work email, phone, and LinkedIn data when available.
What schools did Hector Estrada attend?
Hector Estrada holds Bs, Management Information Systems from Northern Illinois University.
What skills is Hector Estrada known for?
Hector Estrada is listed with skills including Unified Communications, Voip, Cisco Call Manager, Ivr, Cisco Technologies, Contact Centers, Telephony, and Cloud Computing.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial