Hector L. Lugo Q. Email & Phone Number

Orlando, Florida, United States

Chile

As a Business Development Consultant in the logistics industry, specializing in international freight, warehousing, and customs, I help businesses overcome the challenges of navigating the global supply chain.I am thrilled to share some of my most notable accomplishments:• I was responsible for designing the technical and commercial proposals for a telecommunication world player's main country warehouse, which managed an inbound business of 600 CBM/month and 65 orders/week, and 580 CBM/month and 35 orders/week, plus internal reworks and equipment commissioning, testing and homologation activities.• I led and fulfilled the technical and commercial proposals for the Regional Hubs strategy for Microwave and Optical Fiber supply and installation projects in North and South Chile, including developing working rules and processes, designing layouts, allocating resources, and overseeing implementation.• I also spearheaded the design of a distribution project for 75+ remote access locations, which included setting up cross-docking hubs, multi-transportation modes, and tide milestones, all while ensuring seamless cooperation between all involved parties.• In addition, I was entrusted with reviewing, updating, and optimizing the Standard of Process for a freight forwarder in a worldwide agents’ network association, which resulted in significant efficiency gains.• Furthermore, I have taken on and successfully completed the designing of a technical and commercial proposal for the supply and multi-mode distribution of over 220 containers of green energy materials, which required navigating complex cross-border sea and land logistics. • Finally, I developed a systematic and centralized quoting working path for a freight forwarder's pricing and sales teams, implementing cutting-edge IT tools to streamline the process and enhance customer satisfaction.Through my expertise and dedication, I have consistently delivered successful outcomes for my clients,

Santiago, Santiago Metropolitan Region, Chile

As spearheading logistics strategy and operation, I implemented processes and mentored teams while arbitrating contract compliance of logistics suppliers within a strategy designed for each customer. The responsibilities included overseeing and coordinating all aspects of the company's supply chain, including procurement, production, and distribution. This involves managing the flow of goods and materials from suppliers to customers, ensuring cost-effective and efficient operations. • In 2020, I collaborated as a key player in the operations resilience of warehouse and transportation during the COVID-19 pandemic.• In 2019, I facilitated, negotiated, and implemented, the expansion of our local logistics network despite political challenges, both locally and internationally.• In 2018, I analyzed a new product sales business model and implemented a cross-docking program that reduced inventory levels by 20% and improved delivery times by 10%.• In 2017, I designed and moderated the company import process and achieved a 35% lead time reduction, plus saving above 2 million USD in annual custom tax.• In 2016, we successfully completed the CIAG transformation project and trained teams in Supply Chains, Finance, Procurement, and PMO to align with the company's global goals for inventory and accounting consistency.

Santiago, Santiago Metropolitan Region, Chile

I designed, supervised, and reported, the storage, distribution, and organization of goods and materials in the warehouse. This involves overseeing employees, ensuring efficient processes and procedures, and keeping track of inventory.• In 2015, we received Huawei's Top 10 Global Warehouse award, ranking 7th out of 106th. The award was based on our LCR, OTD1, operations quality and efficiency rate, LTO, and LTI.• In 2014, we implemented an IT tools project (online and real-time records), resulting in a +96% online warehouse operation records.• In 2013, I improved the inventory system records management to match 100% of goods and cost center allocation, up from 89%.

Caracas, Federal District, Venezuela

I oversaw tasks managing day-to-day operations within the company warehouse facility. This included supervising employees, coordinating shipments and deliveries, and ensuring processes run smoothly for storing and distributing goods. • In 2010, I implemented inventory control and turnover for spare parts in Authorized Service Centers.• In 2008, we successfully relocated the warehouse from a third-party provider to a self-owned facility without any losses and within the timeline to minimize disruption to supply operations.

Educational Equivalent As B.S. In Logistics Management

Evaluation of Education and Professional Experience certified the equivalent of a four-year Bachelor of Science Degree in Logistics.

Bachelor Of Science - Bs, Electricity - Telecomunications Specialist