Hector Marcel is a passionate organizational change management professional specializing in performance, culture and service. With more than 20 years experience, leading successful cultural transformations in the public and private sectors in Australia, Hector now consults from his base in New York City to international clients.He is a seasoned teacher of meditation and eastern philosophy, linking ancient Asian ideas to modern western systems for individuals and teams. He is the president of Three Jewels, a New York based enlightenment studio dedicated to help people reach their highest potential through meditation, yoga, public talks and community outreach. Mr Marcel served as the Senior VP of Learning and Change for John Foley Inc., delivering workshops and keynotes on High Performance designed to achieve excellence in teams and inspire individuals to lead a life beyond their dreams.He was the Executive Director and National Chair for the prestigious Prime Minister’s Service Excellence Awards at The Customer Service Institute of Australia; Australia’s peak customer service body, setting international benchmarks for service organizations around the world. Mr. Marcel’s strength lies in his ability to genuinely engage with people’s core drives; to build networks that garner support for change and the greater vision of the organization. He enables individuals to build integrated change interventions that deliver robust business results through a focus on people, performance and a culture of service.Specialties: Cultural & Personal TransformationsOrganizational Change ManagementLeadership Behavioral InterventionsInternational Customer Service StandardsMeditation teacher and teacher trainerTeacher Trainer of Buddhist philosophyPersonal Performance CoachCustomer Service StrategiesSystems Implementations