Hector Martinez Email & Phone Number

Hopkington Mass

Inside Sales for Latin America (2010-June -2012), Enterprise Sales Renewal Account Manager (July 2012-Present) During my experience at EMC Corporation I have worked with different organizations within EMC to provide the customers with the highest level of customer support. I have continuously exceeded sales goals year over year as a result of building strong relationships and instilling confidence within my customer base and field team. As an Inside Sales Account Rep for covering Latin America and … my responsibilities would range from quoting, negotiating price and supporting customers for over 100 accounts • Build and Create contracts through Quoting System, and update SalesForce.Com• Continuously Network within different organizations to build a team that works great together.• Trained and develop my peers and new hires on daily duties • Learned a high level of technical knowledge of Software and Hardware products• Anticipated customer needs and identified appropriate alternatives and solutions• Strong presentation skills. Asked to deliver presentations to new sales associates about EMC culture

While at Circuit City in Natick, I was consistently the top performing manager-supervisor in the flagship location for the company. My reputation was maintained as a strong leader who had the ability to energize large teams to achieve the desired customer service and sales goals for the organization. This store location was responsible for the most critical tests in the organization. This created an environment where my change management, training and communication skills were most critical to our success.• Change management initiatives: Payplan changes, City Home furniture brand, Circuit City for Business, The Learning Lab and Store Wide Simple to Shop all showed great success due to our strong execution of the training and communication programs needed to support them.• Sales training and development, where I developed and trained future supervisors.• Responsible for proper inventory management processes and merchandising of my department• Assisted in the creation process for new innovative ideas for organic growth within the store• Participated extensively in team member training events • Determined critical activities needed to support the business and facilitated the delegation and follow-up process to ensure that all activities were completed.

Worcester Ma

During my time as a RadioShack store manager, I saw great success through building strong customer relationships in my neighborhood Worcester store locations. My success in this area was due to my ability to identify and develop strong talent combined with strong recruiting and interviewing skills. I was involved at the district level in assistant manager training and development, open houses, career fairs and other leadership activities to develop my skills and support the district team. I am proud that I was the youngest manager promoted to lead a store team in Massachusetts due to my maturity, skills and strong desire to achieve goals. In this role I saw great success in these areas:• Successfully operate and run a store while attaining sales gains month over month.• Create a great team environment where the associates love to come to work.• Handle day to day operations including schedule creation and proper paper work management.• Recruiting, interviewing, hiring, training and maintaining a high performing sales team• Sales training and developing future store managers both at the store and the district level• Inventory management and achieving strong inventory results in a challenging market.• Opened a brand new location from ground up, hiring and recruiting employees, coordinating with project managers and Plaza mangers on daily basis while the store was being built.• Identifying and prioritizing necessary work and then executing a plan of delegation and follow-up to ensure the business ran consistently at the highest levels of performance and image• Supported the district as an Indoctrination Manager by helping to prepare newly promoted managers in the district to ensure their success and train them on best practices• Lead merchandising teams to raise the level of customer readiness in select stores branded as the 10/10 program for RadioShack • Wrote and administered employee coaching, counseling, and performance reviews to assist in team member