Hector L. Sanchez Email & Phone Number

El Paso, Texas, United States

Dallas-Fort Worth Metroplex

Cypress, Texas, United States

• Responsible for the front end operations of the Auto Care Center.• Managing the service department team and handling customer service interactions, reports, and repairs. Receiving clients and accordingly assigning and distributing tasks to technicians. • Responsible for overseeing the entire service department, ensuring it is profitable and running smoothly. Some of my duties can include: Hiring, training, and managing employees/associates. Keeping track of service and inventory records.• Ensure that the customer's needs are being met to their satisfaction. Solve customer issues.• Customer care, problem solving, oversee associates schedule. • Follow Walmart's policies in advertisements, price match, and coupon regulations. • Always set the example to provide the best customer care, always with respect and with a smile.• Look over my employees to make sure things go properly.• Manage firmly giving the right discipline. Insist on get things well done for benefit of the costumer and the company.• Make sure all the employees follow the main guidelines safely. Implemented operational policies and procedures. Keep the store and shop clean and out of risks of hazardous incidents and/or claims.• Provided general administrative and clerical support to superiors.• Performed data entry, bills, receipts, and scanned documents.

Cypress, Texas, United States

• Gather & Organize Orders• Dispense Orders • Implemented operational policies and procedures• Deal with & Solve customer issues• Provided general administrative and clerical support to superiors• Performed data entry, bills, receipts, and scanned documents.

Vargas Area, Venezuela

 Overseeing receiving, warehousing and distribution operations. Maintaining documentation and keeping accurate records of warehouse activities. Maintaining awareness and knowledge of condition and location of fleet vehicles. Maintaining documentation and keeping accurate records of warehouse activities. Implementing operational policies and procedures. Inventory. Handle all the employees in the company. Solve all salary related queries and hand out the paychecks to the employees. Keep records of all the personnel. Inform all the employees about the policy changes. Provide general administrative and clerical support including mailing, scanning, faxing and copying to superiors. Open, sort and archive incoming correspondence. Perform data entry, bills, receipts, and scan documents.

Caracas Area, Venezuela

 Maintain electronic and hard copy filing system. Physical archive and folders. Provide general administrative and clerical support including mailing, scanning, faxing and copying to management Open, sort and archive incoming correspondence Perform data entry, bills, receipts and scan documents,  Assist in resolving any administrative problems Run company’s errands to post office and office supply store Answer calls from customers regarding their inquiries Prepare and modify documents including correspondence, reports, drafts, memos and emails Maintain office and store supplies Inventory

Caracas Area, Venezuela

 Dealt with customers.  Received and stored large amounts of stock. Organized and Processed the Watches Balancing cash registers with receipts. Coded all watches for storage. Corporative sales: Marketing and Promotions. Commercial Exchange. Inventory

Bachelor Of Arts - Ba, Labor And Industrial Relations

Aircraft Pilot (Private)

Aircraft Pilot (Private)

High School Diploma

Education record