As a Communications Officer in a company, my role involves managing both internal and external communication. I'm responsible for developing communication strategies, handling media relations, and maintaining our online presence. This includes creating internal newsletters, managing our social media accounts, and being the point person during crisis situations. I also handle content creation and collaborate with different departments to ensure our messaging is aligned with our goals. Additionally, I track the effectiveness of our communication efforts and make necessary adjustments based on data. Essentially, my role is vital for maintaining a positive public image, fostering internal cohesion, and ensuring our messaging is consistently in line with our company's objectives.

I manage both internal and external communications, ensuring our messaging is aligned with our company objectives and fostering a cohesive work environment. My responsibilities include developing effective communication strategies, handling media relations to ensure positive coverage and manage public perception, and maintaining our digital footprint through social media management and website updates. I produce engaging content, including internal newsletters, press releases, and social media posts, and act as the primary point of contact during crisis situations to ensure clear and consistent communication. Additionally, I work closely with various departments to integrate and enhance our communication efforts, analyze the effectiveness of our strategies, and make data-driven adjustments as needed. My role is essential in maintaining a positive public image, fostering internal cohesion, and ensuring our communication efforts are results-driven and growth-oriented.

I am the corporate officer primarily responsible for managing the communications risks and opportunities of a business, both internally and externally. This responsibility for communications is associated to a wide range of stakeholders, including employees, shareholders, media, bloggers, influential members of the business community, the press, the community and the public.

I was engaged in day-to-day communications with customers, answer their questions, manage conflicts and collect feedback. I was required to identify upsell and cross-sell opportunities, create sales plans.I had really a portfolio that includes a very large clientele, such as Poulina Group Holding, Topnet, Attijari Bank, Géant, OLA Energy ... )

I was typically managing a portfolio of accounts and responsible for building strong client relationships, developing account management strategies, coordinating with internal teams to deliver solutions that meet clients' needs, and identifying opportunities to grow accounts.

I was the one who build the Sales Department, and I was responsible for overseeing daily operations in it. My duties include hiring and training sales staff, relaying information from upper management to department staff about sales quotas and generating leads to divide among Sales Representatives.

As a Transportation Operations Manager I was responsible for overseeing transportation policies, standards and the different steps taken. This is done in accordance to transportation business and customers' needs. I was also responsible for managing transport business resources, including manpower, resources and outside suppliers.

I was supervising and overseeing all processes for the operations of our production line. And I was in a good company with the Responsible for quality control, food safety, hygiene and workplace safety.