Hee Yi Email & Phone Number

Carrollton, Texas, United States

Satisfy customer concerns by evaluating needs, determining best service options, and expertly resolving conflicts, efficiently handle customer requests by using a variety of communication methods, promote team productivity by communicating with other departments about customer needs, ensure prompt service by being aware of technician availability and scheduling appropriately

Carrollton, Texas, United States

Satisfy customer concerns by evaluating needs, determining best service options, and expertly resolving conflicts, efficiently handle customer requests by using a variety of communication methods, promote team productivity by communicating with other departments about customer needs, ensure prompt service by being aware of technician availability and scheduling appropriately

Plano, Texas

Prepares the class for Breastfeeding Mother's Support Group before participating mothers with babies and instructor come. Assist mothers in class if there is any need. Stock and provide the necessary items in advance to prevent any disruption during the class.Generate monthly workload reports for Nursing Supervisor at Lactation Services.

Greater Los Angeles Area

Assisting Pharmacy Director, the duty included scheduling employees, participating in hiring process for potential employees, training new employees, preparing the inventory report, providing medical history report, managing distribution of pharmacy issues, news or updates, handling the tasks of maintaining financial transactions while Pharmacy Director was off duty, and supporting Pharmacist In Charge by providing required documents for the audits. As a Long-Term Care Specialist, generated monthly cycle reports for nursing home facilities, printed labels for medications, filled blister packages with medical records, and performed all essential duties for billing. Specialized in claiming and billing by submitting Prior Authorization and Medi-Cal TARs (Treatment Authorization Requests). Other general duties included receiving, checking, and restocking pharmaceutical supplies and medications.

Greater Los Angeles Area

Assisted clients to fill HEAP application by phone and in-person, processed the application on-line, produced monthly and bi-monthly reports by various types of funds, demographic areas, and ethnicity to analyze and improve the program more efficiently and productively, generated other reports upon request, managed client data, participated and evaluated in an effort to make the program better.

Greater Los Angeles Area

Assisted clients to identify their distinct financial needs and objectives, researched and presented individual financial reports based on client's budget and recommended appropriate plans and products to achieve individual's financial goals.

Greater Los Angeles Area

Assisted guests with check-ins and check-outs, informed distinctive features of hotel products, secured payments, activated room keys, resolved guest complaints, and completed daily reports. Provided great customer service as possible. Honored as a leader in upsells.

Honolulu, Hawaii

Communicated with Asia agents and properties, finalized wholesale contracts, provided monthly group reports and yearly reports of Asian market share, acted on behalf of Director of Sales-Asia, and performed other general office duties.

Bachelor Of Science (Bs), Travel Industry Management

Activities and Societies: Pacific Transportation Student Association National Defense Transport Association Eta Sigma Delta Phi Eta Sigma.

Diploma, Pharmacy Technician

Courses taken: Drug Distribution, Retail Pharmacy, Pharmacy Law, Chemistry, Pharmacology. Honor Roll and Student of the Module