Krystal Mcallister

Krystal Mcallister Email and Phone Number

Experienced IT Manager/Patent Holder and Small Business Owner @ Achilles Shield
Tampa, Florida, US
Krystal Mcallister's Location
Phoenix, Arizona, United States, United States
Krystal Mcallister's Contact Details

Krystal Mcallister work email

Krystal Mcallister personal email

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About Krystal Mcallister

Comprehensive experience in all areas of IT Service Delivery with emphasis on Project Management, budget creation and people management. Experience includes computer operations support, mainframe systems integration, the design and installation of Ethernet and token ring Local Area Networks (LAN’s), and the creation of WAN’s using Cisco routers. Call Center/Help Desk experience includes design, setup, establishment of 24x7 call center operations, the development of training and staffing plans and SOX compliance management.Specialties: Systems Management, Networking and troubleshooting - Microsoft Systems, Unix, Citrix, Cisco, SOX, Desktop Support and Call Center/Help Desk and Customer Service

Krystal Mcallister's Current Company Details
Achilles Shield

Achilles Shield

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Experienced IT Manager/Patent Holder and Small Business Owner
Tampa, Florida, US
Website:
achilles-shield.co
Employees:
7
Krystal Mcallister Work Experience Details
  • Achilles Shield
    Web Manager
    Achilles Shield 2008 - Present
    Management, maintenance and updates to website, blogs, computer systems and order fulfilment management.Consultation on NSF Grant Proposal for introducing computer programming to middle school students.
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  • Freeport Mcmoran
    Manager, Network Operations (Data Center)
    Freeport Mcmoran 2006 - 2008
    Responsible for Data Center’s Budget, day-to-day (24x7) and strategic operations, staff of 18 Operations and Network Technicians (and contractors) supporting: Windows 2003 Servers; UNIX Servers; Exchange Servers; Web Servers; RIM (Blackberry Servers); Citrix farms; EMC NAS Storage (tape management); Backup Systems; Desktop Images; Global LAN/WAN (MPLS); CA UniCenter monitoring of Servers and Networks; SOX Compliance; PBX and Symposium Software System; Facility management/security and liaison to Legal and Business areas for a globally dispersed organization.
  • Central Arizona Project
    Infrastructure Supervisor
    Central Arizona Project 2004 - 2006
    Responsible for day-to-day and strategic operations of the Infrastructure Organization including the management of $3 million budget - AIX, LINUX and Windows Servers; SAN implementation; server and network security; Data Key smart cards; wireless networking, LAN/WAN networking; data center electrical systems; wiring and electrical schematics; web enabled remote access, VPN; desktop support; Disaster Recovery and Planning; software and hardware evaluation and implementation.
  • First Health
    Manager, User Support
    First Health 2002 - 2004
    Managing 5 help desk sites responsible for internal and external customer support with annual budget of $2.7 million (using Hyperion). Nineteen staff members – 3 Supervisors 16 Professionals.• Project Manager - $500K Remedy Help Desk Implementation Project Scope: Upgrade from 3.x to 5.5 system adding Help Desk and SLA modules in preliminary phase. Additional phases: re-vamp internal help desk processes add web services, BMC Patrol integration, Knowledgebase development, Change Management and Asset Management
  • Motorola
    Various Managerial Roles
    Motorola 1994 - 2002
    Manager, Phoenix Call Center Managed day-to-day operations of the (24x7x365) Phoenix Call Center (50 employees). Developed high level Regional Competency Centers reducing support costs associated with desktops and applications.Business Manager, Phoenix, SPS-IT Managed $80M expense and capital budgets, supplier contract negotiations, created internal procedures and processes, coordinated four departmental relocations including the upgrading of networks, and managed 120 desktop computer systems, networking and telephone infrastructures, including maintenance, configurations and installations. Manager, Desktop Services Managed responsibilities for the Outsourcing Initiative for 22,000 desktops including authoring the RFP and Project Plans. Managed the standardization of hardware and software and the creation of acquisition standards and supplier relationship management.

Krystal Mcallister Skills

Sarbanes Oxley Act Microsoft Technologies Cisco Technologies Team Leadership Systems Management Unix Troubleshooting Project Management Citrix Disaster Recovery Process Improvement Networking Strategic Planning Project Planning Program Management Change Management Ms Project Servers Vpn Integration Network Security Software Installation Data Center Microsoft Exchange Wireless Networking Business Analysis Storage Leadership Windows Server Analysis Management Technical Support Software Documentation Training Call Centers System Administration It Management Customer Service It Strategy Vendor Management Operations Management Security Hardware Budgets Visio Management Consulting Windows Business Process Improvement Sharepoint Linux

Krystal Mcallister Education Details

Frequently Asked Questions about Krystal Mcallister

What company does Krystal Mcallister work for?

Krystal Mcallister works for Achilles Shield

What is Krystal Mcallister's role at the current company?

Krystal Mcallister's current role is Experienced IT Manager/Patent Holder and Small Business Owner.

What is Krystal Mcallister's email address?

Krystal Mcallister's email address is kr****@****eld.com

What is Krystal Mcallister's direct phone number?

Krystal Mcallister's direct phone number is +177395*****

What schools did Krystal Mcallister attend?

Krystal Mcallister attended The George Washington University, Depaul University, Wentworth.

What are some of Krystal Mcallister's interests?

Krystal Mcallister has interest in Education.

What skills is Krystal Mcallister known for?

Krystal Mcallister has skills like Sarbanes Oxley Act, Microsoft Technologies, Cisco Technologies, Team Leadership, Systems Management, Unix, Troubleshooting, Project Management, Citrix, Disaster Recovery, Process Improvement, Networking.

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