Heena Jethani Email & Phone Number

Ontario, Canada

• Act as a SME for Retail | ecommerce projects. Single Point of Contact for enterprise customers for discussing their digital strategy
• Collaborate with the internal & external stakeholders to gather | understand and translate the Business requirements into Solution
• Conduct Discovery Workshops for large size customers independently to document the technical requirements, current & future business processes and Gaps & Risks involved in solution implementation.
• Proposal Writing, Technical Writing: Creating specialized content, considering client needs, pain areas & client culture. Includes articulating executive summaries, organizational information, benefits, case studies.
• Presentations: Creating graphically appealing PowerPoint presentations, clear understanding of win themes, template creation, slide designing, idea flow, sections, graphical representation of ideas, images, formatting.
• Create process flow diagram & detailed business workflows using tools like Visio | Miro | flow.io | PowerPoint

Ahmedabad, Gujarat, India

• Gathering custom customer requirements for product Enhancements/ API based 3rd party Integrations
• Creating BRD and FSD documents to bind the scope of customization/3rd party Integrations
• Write the user stories in JIRA along with detailed acceptance criteria
• Develop the High Fidelity wireframes/Mockups using Figma
• Working closely with design, engineering, sales, QA Team to ensure new custom integrations/enhancements are executed within the targeted scope.
• Aligning the progress and actions with involved stakeholder

Ahmedabad, Gujarat, India

• Handling large and mid-size projects that are being built using technologies like Open-Source Web, Mobile Application (Native & Hybrid),
• Working in 2 major domains Retail & oil and Gas.
• Helping clients to build cost effective yet customer benefiting solution.
• Exposure of writing business Cases, Business, functional requirements, technical requirements, Wireframes, process and workflows and pitch presentations.
• Co-ordinating with technical team for post-sales activities such as Design drafting and user story creation.
• Direct connect with end-customers/prospects.

Ahmedabad Area, India

Support Automotive Center of Excellence – AUTOFACETSComplete Focus on Automotive Domain- Worked on requirements from different segments like Lease & Rental | Importers | Dealerships | Fleet& Logistics | Garages | PartsResponsible for presales operations across EuropeSupport product partnerships and business events 360° customer eco-system analysis –Design.

• Work on client proposals across various technologies of Microsoft, Java, Mobile, oracle etc.
• Creation of sales and marketing collaterals
• Coordination with sales, clients & technical teams for the requirements elicitation & clarification
• Sales Operations & Support
• Responding to RFI / RFP/ RFQ documents
• Innovative Concept Creation for clients

Ahmedabad Area, India

• Participate in departmental and college activities.
• Assess, review and evaluate student activities and progress.
• Conduct lectures on different subjects like computer networks, operating system and Web technologies
• Teach at masters level- MCA, MSC (IT)
• Contribute to the development, planning and implementation of a high quality curriculum
• Develop learning materials

Gandhinagar

• Part Time job as IELTS trainer
• Conduct IELTS lectures for students
• Make teaching plans for the IELTS program

Ahmedabad Area, India

• Conduct lecturers on different subjects like DBMS, DCN, Communication Skills and Software engineering.
• To participate in the administration of the department’s programmes of study and other activities as requested.
• To Teach at undergraduate level- BSE(IT)
• To assist in the development of learning materials, preparing schemes of work and maintaining records to monitor student progress, achievement and attendance.

Ahmedabad Area, India

• Developed health advisor application
• Application calculated BMI, Body age, deficiencies etc.
• It also provided suggestions of daily diet.
• Technologies used: Java, JSP, Servlet, struts and My SQL

Master Of Technology - Mtech, Computer Science, 76%

Bachelor Of Engineering - Be, Information Technology, 72%

Science, Science- Maths, 71%

English, 81%